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"First would like to say. We checked into a beautifully finished room. The room itself was excellent but the view was not so good. I asked at the reception desk and had a very nice understanding interaction with the lady in charge. We were offered alternative rooms with amazing views, it was explained that these rooms were not yet refurbished but were available and if we found them preferable we could choose . We chose a room with a great view, very happy with the room even before its refurbished yes it wasnt perfect but this was explained the view was worth it and would love the same room after the refurbishment is finished as the fit and finish of the original room was very good quality. All staff were exellent and always willing to help. Great place . Highly recommend."

"Staff were very good and cleaner excellent, but hotel is very tired and in need of decorating even a lick of paint would be an improvement."

"My friend and I had a girlie two night break at this hotel and loved it. When we arrived the receptionist noticed I was using a walking aid and unprompted started looking to change our room to an accessible room eliminating needing to use stairs. We were very touched by his thoughtfulness. It was an upgrade to a suite which was outstanding and it really enhanced our comfort and experience. We had a sitting room (with verandah) which was very comfortable and well equipped with a coffee maker, selection of high quality teas. There was a large bathroom and a super king size bed. Breakfast was nice, not outstanding but nice. The swimming pool was the big treat. Beautifully warm and the highlight of the stay. All the staff were very cheerful and friendly. This hotel is special and situated next to the Market Square which had lovely coffee shops, quaint shops and enticing pubs. Can’t wait to go back so thank you to all the staff especially Ali xxxxxx"

"Fast, efficient and friendly check in service. All the staff were so pleasant and helpful. Car parking easily accessible and we were able to leave the car in the hotels park until 5pm on day of check out which was a bonus. Lovely clean modern hotel close to the town centre. Our room was on the 8th floor which had wonderful views over the town. The rooms were lovely and clean with everything we needed including a fridge. The super king bed was comfortable too. I can't fault this hotel especially as it was so reasonably priced too. Will certainly be staying again."

"Excellent staff, friendly, helpful, knowledgeable and efficient-particularly the reception staff. We were very fortunate to be given an upgrade-very exciting! This meant a canal view room which was lovely, much quieter than the front of the building. The hotel appears to be undergoing a programme of refurbishment and the dining room is much improved. Unfortunately the same could not be said of the breakfast. It was disappointing that there was only sliced bread available. The slices of cheese were hard and curled and looked most unappetising. The hotel is set in lovely surroundings and the walk along the canal into Skipton is a pretty one, where we saw jumping lambs, ducks, geese, swans and an otter. We always enjoy our stays here."

"Room was a good size ,but tv was placed at the side of the bed ¬ on a arm so you couldn't move to a better position so really bad neck ache.nice size shower but no pressure.The breakfast was a buffet we were expecting a breakfast menu,felt a bit like a free breakfast in a well known chain!very disappointing.had a meal in the pickled sprout which was excellent, would definitely recommend going there for a meal."

"Perfectly serviceable hotel, nothing special. Location off of a main road through town. Pub was a bit naff and smelly, but the room was nice although it was so hot, they did provide a fan which we used."

"The ground floor of the property is beautiful and very well kept with all the style of the period it was built in. The bed rooms were small but had everything you need but the floor boards are a different matter you could here every step the person in the room above took."

"Reception staff welcoming and friendly and check-in was very quick and efficient. Our Standard Double room was clean, comfortable and spacious. Excellent breakfast, as always, with quality ingredients and a variety of hot and cold options. We also had a great evening meal at the Fat Badger - the burgers were very good! Highly recommended - we always stay at the White Hart if we are spending the evening in Harrogate."