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"The staff @ the restaurants was awesome. Everything was cleaned "

"Amazing "

"We love the view and foods and drinks We didn’t like there’s a lots of bugs but overall was excellent experience at this resort Thank you to the staffs We will see you again "

"Could use better dri"

"Was Amazing stay! "

"I love the water was clean the service was friendly. We had different options on what to eat for dinner and the food was delicious they had shows every night. I just wish they had more shopping stores and on the food I just would like to for all the fried foods like Chilaquiles taquitos or tostadas to be more crunchy. were more like chew in the buffet area also coffee was delicious. If you grab it from the sport barn or the little coffee shop, but not in the buffet area."

"I would only have to say that the check-in and checkout process needs more work. There wasn’t enough workers to check people in as the lines were really long."

"Good food options, bed super comfy, excellent service, specially roof top bar staff at Cielo? Specially The guy from Chetumal y Rodolfo. However, we didn’t like the pressure to be a hotel member? I’m on vacations, not to do business. And…all our reservations for parks and restaurants were not granted bc we didn’t have a reservation #… even though we had the emails showing our conversations. If they don’t give you one, how are supposed to know ? "

"Everything was amazing!!!!"