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"Everything was perfect I enjoyed everything . Everyone was so nice , everything was clean will definitely do all of it again . "

"Because I arrived late at night, tired and ready to sleep, and ALL the pillows were very dirty and smelled of sweat. And it was obvious that the sheets on the bed hadn't been changed."

"Professional courteous friendly willingness to assist with our questions Staff always available and your business center was exceptionally serviced and meals were excellent. Definitely will highly recommend Galleria Plaza Reforma Mexico City"

"Excelente "

"Room was average (closer to a 3-star, garden view), but housekeeping was good. The resort claims to be all-inclusive, but there’s a noticeable class system in many areas, which takes away from the experience. Staff were a mix—some very kind, but overall service didn’t feel truly all-inclusive. Expect frequent and aggressive pitches for expensive long-term memberships. Nightly entertainment felt repetitive. Food was especially disappointing for vegetarians, and we even encountered rancid ingredients once at “She” restaurant. Pool seating is also heavily tiered, which felt unusual compared to other resorts. Overall, not the all-inclusive experience we expected."

"Overall a great experience"

"This resort exceeded my expectations. The staff were incredibly helpful and so friendly. The rooms were extremely clean, and so was the entire resort. I cannot wait to come back! "

"Staff great. Need more activities for older adults."

"Yes"