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"Customer service is horrible."

"Clean resort with great views!"

"I chose this hotel for the stuuning view of the rock formation in the water , where the Arch is, the entertainment and all inclusive package, since it was a getaway for my wife's 51st birthday. First , the good points. Room was great , food was great, specially the breakfast buffet with 786 items (well not that much but pretty close). Filet mignon was excellent with the shrimp. I did not use the gym on site ,but many did to burn off those 18000 calories thay ate the night before. ...

"Thank you for an amazing trip!"

"Friendly staff, clean rooms. Great place to stay at. Pool closes to early, need to increase pool hours."

"Great service customer service really nice maybe come again"

"Everything was awesome!"

"Great spot. Would return. All inclusive is interesting as there are some upgrades available. They gave us a massive room."

"Comes down to preferences. We felt it was to quiet, lack of daily activities, and had to complain about cold showers 3 days in a row. Outside of that it was spectacular"

"The rooms where clean and the staff was friendly the waiter in the buffet area Freddy was so helpful and attentive 10/10 service. All the staff was great pool was a vibe the entertainment was great"

"Had an amazing time, we will be back"

"We really enjoyed our time and stay here. Karinme, Juan Jose, Alberto, Rafael (Rafi) were all amazing by the pool. The spa was amazing as well!"

"Todo perfecto."

"Paradisus los cabos is a wonderful hotel. The entire staff is fantastic, everyone is so friendly and helpful. The outdoor pool with swim up bar is so fun, with daily activities hosted in the pool. There are lots of sun beds and pool towels, so you will always find a space to sit. The food is delicious and each of the restaurants provides a wide range of tasty options."

"I had a terrible experience at this hotel. I planned this trip for my birthday, but it ended up being very disappointing. The hotel does not look like the pictures advertised online. On the first day, they gave us a room that was already assigned to someone else, which was a huge mistake. The room we eventually received had several problems. The bed was unstable, the toilet was clogged, and although we called for assistance, no one came to help. The food was also very disappointing. We went to...

"Pool and beach access were perfect."

"Sandi’s was wonderful it exceeded out expectations dining options were great the staff were wonderful loved the activities at the pool Would recommend this resort"

"What we loved: We had a large room with a separate living area with mini kitchen and a bedroom. The balcony had beautiful views of the ocean. The property has direct access to the beach with bathrooms and showers for guests. There are two large swimming pools with food and drink services. The staff were all very courteous and helpful. The air conditioning was excellent. What we didn't like: There is a bar on beach to the south side of the property that was somewhat noisy with...

"Beautiful place and clean paid for Breakfast when I reserve the room so it should be all paid off, but they still charge six dollars for each person every breakfast It’s end up $180 Very disappointed about it The one take US dollars only pesos or credit card Other with that the food was great, very clean and very good service"

"Las instalaciones bien.La atención de la señora que entrega los folletos de los restaurantes del hotel bastante absorbente, con cierta clasismo y discriminacion hacia los mexicanos.Lo sentimos todos.Mi hermana había visitado el hotel hace varios meses y le pasó lo mismo, con la misma persona,pero ella vive es E.U.y sin querer al platicar tuvimos la misma experiencia.Ni es el mismo trato hacia los extranjeros que hacia los mexicanos."