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"Comfortable room & lovely staff "

"Welcoming and helpful staff"

"Parking is convenient. Staff in reception and in the Sky bar for dinner were lovely. The rooms were clean and comfortable. Only one thing I would raise is that I knew on a Monday the Sky bar did a se t dinner menu for £17.95 for two courses - but when we arrived we were only given the a la carte menu and no mention was made of the option (its Sun and Mon only from 4pm) of the set menu (which has a lot of the a la carte menu options on it and it is much cheaper) so I had to ask - as soon as I did it was offered but if I hadn’t asked I wouldn’t have been have been given the option. Overall though a very enjoyable stay and would definitely stay again. "

"Great stay but my only complaint is check in…. I’m a disabled traveler and use crutches , I stood in a long Que for a long time yet no members of staff offered any help to me. There should be a disability check in. I stay here year after year and nothing changes. "