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"Unfortunately not my best visit here - visited several Times - checked in quite late - went straight to my room for a bath - no hot water ! - then headed down stairs for a bit to eat - had the same as my previous visit ( chicken bourguignon which was great last time) - unfortunately this time it was reheated microwaved mush - so headed to bed , unfortunately for me I was woken up by rocking headboards at 1.30 ( my neighbour was obviously having a better night than me ) thin walls between rooms...

"Stayed in ensuite quadruple room (2nd floor), surprised to find small kitchenette with sink fridge kettle and microwave - tea coffee sugar and milk provided - 4 mugs but no other crockery. Large room with table and 3 chairs, beds were fairly comfortable but duvets were very thin. Window a bit draughty as it didnt close properly, this also made it a bit noisy in the room in the morning. A good heater in the room and heated towel rail in the bathroom. Good town centre location, 5 minutes walk to...

"Decent choice for breakfast considering it is free. Decent location, not far from NEC"

"We had a wonderful stay. Our room was clean, comfortable, and well maintained. We really enjoyed the breakfast buffet, which offered a great selection. A special mention goes to Rachel at the bar, who was friendly, professional, and made our evenings enjoyable with her warm conversation. The lady at reception was also lovely and provided us with all the information we needed on arrival. All the staff were welcoming, attentive, and made us feel at home throughout our stay. We would happily stay...

"Very nice room with great option for a sofa bed. Good menu at the restaurant, and extremely helpful staff. Very clean facilities. A very lovely place to stay."

"Had a really wonderful stay even though it was only for a day. The room is clean and surprisingly spacious, good pool and steam room. Breakfast spread was good too. Looking forward to coming back soon."

"A 1 night stay before an early flight. Arrived behind a coach party so check in was slow. Had a reasonable quiet room. Had a good nights sleep. Can’t complain."

"Superb hotel very friendly helpful staff Excellent breakfast will defiantly stay again"

"TV reception was unacceptable. Towles were cleaned but stained"

"Great staff friendly helpful Good breakfast Bars perfect for every taste. Good air con"

"Location to Airport Onsite bar and restaurant"

"Fabulous stay for our son’s graduation. We had three rooms ours (no5) definitely the best. Great value for money with breakfast included. We ate in the restaurant too and the food was definitely, breakfast included the morning was tasty too. Staff friendly, helpful and attentive."

"24 hour bar, next to a 24 hour McDonald’s, what’s not to like 😁"

"The bathrooms were a little tired and could do with a freshen up but I’m being picky. We had a great stay as usual and will definitely be back."

"Great hotel rooms spacious and staff pleasant and helpful. Wonderfully maintained grounds!"

"A clean, well kept hotel with wonderfully helpful staff. Lovely food, fabulous drinks. Well situated for events at the NEC and beyond if you don’t mind a taxi or train ride. Fabulous if you want a bit of luxury. Does have underground parking that is more secure than some of the other hotels in the area and around the same price."

"Hotel fine. No air conditioning in any of the bedrooms. Just happened to be extremely hot in June 2026"

"For the price we paid the hotel was absolutely fine. Lovely leisure facilities, nice biscuits with the tea and coffee tray. Lift’s available. Bar and restaurant and food were good. Staff were very pleasant and helpful. Sadly it’s all a bit tired. Cracks in plaster around the building, dark decor just in need of TLC but as I said before, this was reflected in a very good price. I would definitely book here again."