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"Friendly staff. Clean room"

"Great view. Super convenient and close to shops. Super spacious."

"Gorgeous hotel and easy beach access"

"The staff was amazing! Room cleaning was top notch. Amenities were great..only thing we would like to see change is remove carpet from room. Its kinds dirty/shaby.. also the shower was a little smelly. Maybe some drain cleaning under the strainer.. We look forward to the return. "

"3 pools 3 jacuzzi games music food and drink service close to the beach and nature "

"Room was small but clean and had the essentials…a fridge, microwave and coffeemaker! The lanai was spacious and had an amazing view! The staff were all so friendly and helpful! "

"I decided to treat myself and upgrade to the Gold experience at the Fairmont Orchid—and it was worth every penny. From the moment I arrived, Abigail, Jasmine, and Samuel went above and beyond to make my stay unforgettable. Their attention to detail, personalized service, and genuine care truly elevated the experience. Whether it was anticipating my needs, offering thoughtful touches, or ensuring every moment felt special, they delivered the Gold standard in every way. If you’re considering the...

"Friendly staff, clean room and maid service. The view was awesome "

"What an amazing property but even more importantly what a superamazing staff!! Ryan deserves all the credit. Her quick thinking kindness solved our issue so elegantly. This is indeed a VIP in all the senses. The fact that she is so likeablle made it even better!! Isiah from in room dining was great and easy to talk to. Chayan on check in made us feel like ohana! Greg upon check out conitnued to make us feel wanted and loved. Overall, a lovely property and a great experience but once...

"Really good spot and close to volcanoes. Friendly staff! Will come back"

"Property, rooms, spa, concierge were amazing the food and beverage needs improvement "

"Excellent air flow in a corner room..pay the extra for it..room ok but fan blades are black, cannot access netflix or any streaming and place looks a little run down but we're happy to be here!"

"Room was clean, staff was courteous, will stay here again "

"The room was spacious and clean. Love that it also had a sofa bed as well. Definitely love the free continental breakfast. Location was convenient and near a lot of restaurants so we were able to walk around."