โรงแรมและที่พักในคามูเอลา

"Beautiful resort and spa. Exceeded expectations"

"今回の滞在にはとてもがっかりしています。 部屋のベッドやバスルームに、蚊や小さな虫の死骸がたくさんありました。自分で何度か掃除しましたが、その後もまた虫が出てきては死んで落ちてきます。おそらく殺虫剤を使った直後だと思うのですが、それが人体に影響ないのか少し不安です。 夜中にどうしても我慢できずフロントに電話して、翌日の清掃スタッフに伝えてほしいとお願いしました。ですが、「バルコニーのドアや窓を開けないでください」と言われただけでした。 私は遅い時間にチェックインしていて、そもそもドアや窓は開けていないと伝えたのですが、「Ok，good」と言われただけで、特に謝罪もありませんでした。まるでこちらに問題があるような対応で、とても不快に感じました。 翌日、清掃スタッフの方にメモを書いて、チップもお渡しし、「できればしっかり掃除をお願いしたい」と伝えました。 その日の夜に部屋へ戻ると、小さい飛び虫は少し減っていましたが、ゴキブリの死骸がありました。 正直、使われている殺虫剤が人体に影響ないのかも分からず、不安な気持ちのまま滞在することになりました。全体的にとても不満の残る滞在でした。"

"We enjoyed a top floor, ocean front room. It was quiet, serene, and was decorated beautifully. The staff was quite helpful and always friendly. We look forward to staying here again. "

"Very cozy and beautiful veiws of the mountain and Hills."

"I’m"

"Excellent property and staff. Food was mediocre at best."

"Pool was pre packed"

"Incredible place. A ++"

"Very convenient, easy contactless access. We didn’t arrive until 8:30 pm and the room was ready for us with the lights on and the temperature perfect. The bed was so comfortable and I appreciated it so much after a long day of travel."

"Check in was slow about 20min with the agent. Didn't get my rooms till 15-30mins after check in time. Mind you check out is 10am. Female at Kona pool bar was rude. And they automatically add tip there for horrible customer service. Kona pool slide was broken the whole time. Only 1 tram was running so service was so slow. We normally love it here but this time was very different. Seems like the employees just dont care anymore. Very disappointing cause prices only increased."

"El hotel te cobra todo aparte, camastros , limpieza cuarto, estacionamiento etc la tarifa oculta todo lo extra . El desayuno buffet vale la pena pagarlo"

"Clean and large rooms. Beach front. Nice open lobby. Pleasant staff"

"Absolutely loved my short, two night stay at Mango Sunset. About as pleasant and relaxing as can be. I would recommend to anyone looking for a simple stay at a more than fair price."

"The bell men and women were fantastic. The front desk was very helpful. Mahalo."

"Rooms were fantastic for families and the resort was beautiful. The easy access to the main Hilton property was wonderful and our kids loved it. Super easy access to the restaurants and stores near by as well. Overall, couldn't have been happier with our choice."