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"What an amazing property but even more importantly what a superamazing staff!! Ryan deserves all the credit. Her quick thinking kindness solved our issue so elegantly. This is indeed a VIP in all the senses. The fact that she is so likeablle made it even better!! Isiah from in room dining was great and easy to talk to. Chayan on check in made us feel like ohana! Greg upon check out conitnued to make us feel wanted and loved. Overall, a lovely property and a great experience but once...

"Staff, kids activities during the Christmas "

"Great place. A bit isolated though "

"Todo excelente "

"Resort was clean and exceptional service overall "

"Very nice"

"Awesome vacation experience! Clean rooms beautiful landscaping with multiple pools and beach access. Nice friendly staff ! "

"Overall, the service was excellent. The room was cleaned daily, and the front desk staff were very friendly and attentive in taking care of guests"

"Great location. "

"Excellent staff, great location, had a great vacation."

"We love this property! There is always so much to do and the grounds are beautiful. The staff are always friendly and accommodating. There is enough space everywhere so it doesn’t feel crowded. "

"We had a fantastic stay here. The resort is absolutely perfect, great location and amenities, it’s almost too good to leave to go exploring (but you have to!). The room, balcony and view was spectacular. If you are thinking of going here, stop thinking, just book it, and definitely upgrade to the Gold experience, it’s worth it. The private hostess, lounge, amenities, all top notch."

"Love this property it had everything we needed and staff were friendly and responsive. "

"Staff was very courteous. Liked the closet with beach stuff that we could use...chairs, snorkeling gear,etc."

"There's so many good things to say. The house is just GORGEOUS with a spectacular view. The breakfast prepared by Hannah was out of this world - so many choices and all was exceptional (hopefully she'll make you her grandmother's banana apple pancake topping). We're gonna be back"

"The location of this retreat is very nice and not far from KOA airport. We arrived the airport at later night but able to check in our room smoothly. Really appreciate the flexibility it offers. The room is clean and full of amenities. Within the retreat, there are club house, laundry place and BBQ place, very cute and well maintained. Thank you for hosting us! ."

"Was on a hill Beautiful property , clean, breakfast good, coffee excellent "

"I've travelled a lot over the last 4 decades and Kona Palace has the best view of any property I've stayed in. It is cozy and secluded and it was amazing just to sit on the patio and watch the sun come up from the side of a mountain! The surrounding foliage is beautiful and the accomodations are comfortable. The cherry on top was finding we had a hot tub!"

"Breakfast was amazing. The resort was fantastic "

"The benefits were great. The facility has some of the best ocean facing rooms. We had an issue with the original room but after we reported noise, the staff (Sally) went above and beyond to resolve our issue. We were assigned to one of the best rooms at the resort. The V47 lounge benefits really met all our food needs. We had breakfast and evening snacks. Along with the $50 credit a day covered most food needs. Overall the best stay at Hawai’i!"