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"I do not recommend this hotel at all. This was honestly one of the worst experiences I have ever had while traveling with my family. The rooms were extremely dirty, the beds were broken, and the air conditioning barely worked. The room keys constantly stopped working, and the staff did nothing to properly fix the situation.On top of that, they charged extra money to my account, promised they would refund it, and I am still fighting to get my money back. The pools were completely overcrowded with no place to sit or enjoy time with family. The beach was dirty and smelled terrible, and the bathrooms were clogged and disgusting.To make things even worse, if you have a larger vehicle they give you a hard time about parking and charge you extra money to park somewhere else, even when you have to do it yourself because they won’t help.By far the worst place I have ever stayed at. I would never come back, not even if the stay was free. I am still dealing with them trying to recover my money.Not only were the rooms disappointing, but the biggest issue is that they continue charging my bank account without authorization even after my stay. Money keeps disappearing from my account and I am still fighting to get my refunds back.This is completely unacceptable and extremely unprofessional. Guests should not have to worry about unauthorized charges or feel like their money is being stolen. I trusted this hotel with my family vacation and deeply regret it."

"Great amenities and access to the park."

"It was a nice stsy"

"Clean room but the bed and pillows were not comfortable. The bathroom was rather small for a room that accommodates 4 people and the shower door gets in the way of the bathroom door."

"Really great place for the family, clean and many amenities. The staff were great!"

"Breakfast was amazing "

"Clean for a one night stay "

"An excellent option if you're passing through Orlando."

"Beautiful grounds, very clean rooms. The pools and water park was great! The food and drinks at the water park were good. The hallways need to be remodeled and the restaurant on site was not good at all. Other than that we had a wonderful time."