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"The hotel was in a great location and close to everything we needed. Although the room cleanliness could be improved, the staff were very friendly and helpful. "

"Family friendly "

"convenient close to LAX airport and shuttle "

"Beautiful hotel, clean rooms, efficient elevators, location is perfect. Jacks restaurant was delicious! Would definitely come back again! "

"Stinks like damp moldy den. One light had a dead bulb so it was dark in the room. Mattress hurt our backs the next morning. Horrible experience at seven seas."

"Great stay. Great location with lots of things to do in walking distance "

"I love staying at the Loews on Highland. Always a clean room, super helpful staff, great location with plenty of shops nearby."

"Great place "

"After getting rerouted by the airline to LAX, I made a last minute reservation for an overnight stay through Expedia. The airline then notified me that they would provide a hotel voucher at a different hotel. I tried contacting Hyatt Place within an hour, no one answered after several tries. Finally, they answered and said I had to contact Expedia. I did and they had trouble getting through to the hotel as well. Days later, my request to waive the non-refundable cancellation was denied by the hotel, a request originally made within an hour of the reservation. Poor customer service, unreasonable response given the circumstance. I won't be staying at Hyatt in the future."