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"excellent"

"Clean stay. Busy pools but spacious and warm from the hot springs. Great location. Very professional. First time being here, surprised by the older style of the hotel. However got used to it fast and felt original and comforting."

"Everything was good and we enjoyed our stay. I do have one complaint which disappointed our stay. We have a EV and I specifically booked this hotel because it has a EV charging system. We paid $39 for each night for Valet. No problem but we asked 3 times asking to have our EV charged overnight to be ready for our drive home. NOT CHARGED… we had to stop and charge up… 30 mins added to our way home when it shouldn’t have been. Not cool… especially when the guest had used Valet. We left it in your garage for two days straight and it didn’t move once so you had plenty of time to make it was done. Doubt we would stay again at this property again just because of this. "

"Beautiful hotel , helpful staff , delicious breakfast . Hotel is walking distance to a lot of good restaurants and also a stop for Hop in hop off Big Bus!"

"No air conditioning for the building just portable ones. I room was 27 degrees when we got in. Stifling. Changed rooms and it was just the same. The makeshift air conditioner was a cut out in the sliding door which meant the door couldn’t open of close and all it would take was someone to push it through and come in. Plus wide open for bugs to come in. Apparently we are not the first to complain as to the lack of air conditioning but appears the owners done care to invest in proper air conditioning for the hotel. Yet they charge enough. Bathroom was stained and not well kept. Disappointing overall but the pool area was decent and the kids had fun"

"Excellent location Would stay there again"

"I found staff at the front desk and many others limited in their ability to speak English. Otherwise they did the best they could. "

"Great place to stay breakfast was good"

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