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"Very central near shops and restaurants."

"Clean room, staff was friendly "

"Great location. Room had everything I needed including coffee and a kettle"

"Great place for pets, spacious rooms/suites which are especially comfortable for larger dogs. Very friendly and accommodating staff! :) "

"The room is clean but small. Not too much space to put clothes. No table, only two chairs. Warm outdoor pool and hot tub are perfect after one day skiing. Guest laundry is available."

"Great property in the best location in the village"

"Yes"

"The front desk staff were fine. The room was clean but the bed was lumpy. The service at the Cinnabear restaurant was not great but she gave us some compensation for not taking our dinner order correctly. It think the hotel was good overall but I would still rather stay at one of the nicer rooms at the Crystal lodge instead. Did not like that the ski storage locker was in the back of the hotel and only took skis and not boots or poles. The parking spaces in the parking garage are small and...

"The property getting a bit age. Staff are really friendly. "

"Enjoyed the loft. Room was clean and cute. Location was great. No utensils in the kitchen. No coffeemaker. Staff was a bit cold. Not very welcoming. No way to lock ski gear in the storage room. Hot tub was disgustingly dirty. "

"We loved the location, check in was easy . Ski check was a breeze, and the vibe was hoping. "

"It was not our first time, and it will not be the last, for sure!"

"Avoid staying here at all cost. It is easily the worse hotels in Whistler that I stayed at - and I’ve stayed in hostels there! From the pile of garbage that greets you in the parking garage, to the dilapidated doors and hallways that Lead to the front desk/ the entire way in just gets worse. The front desk clerk was rude and appears as though they could care less about anything and especially you. I wrote them at check it and they have yet to respond. The room is beyond terrible and we...

"Clean room, with very pleasant staff! "

"Perfect Hotel "

"great"

"Beware what the listing for the room says. Mine said king bed studio. Nowhere did it say it was a MURPHY bed, ie not a real mattress - plus the bed angled down towards the head. I asked front desk if it was possible to change rooms but they said the king bed rooms are not part of the hotel, that they are privately and the hotel has no control. In addition, I tried to contact Expedia because I booked “Cascade Lodge Hotel” via them but it was impossible to speak to an actual person. The room...

"Needed more laundry facility Everything else was perfect"

"The coffee and pastry prices are a bit unusually expensive — almost ridiculously so. For example, a croissant at $17 is something I have never seen in my life. I find that a bit unreasonable. That said, the service is excellent and the place itself is wonderful. The concierge system, in my opinion, could benefit from some improvement to be a bit more efficient. Overall, it is a very beautiful hotel, and the staff are extremely kind — especially the ski staff, who are particularly lovely."