Search Hotels Near Crococun Zoo, Puerto Morelos

"We had a great time! It was a girls' trip for the family, and the resort had all the amenities we needed. The beach was very well kept, no sign of all the seaweed others were talking about. Our rooms were well-maintained and cleaned. The service was incredible! Gustavo at the swim-up bar and Antonio by the beach were so friendly and accommodating. The app was very helpful for making reservations and scheduling many events and activities. The nightly shows were so impressive, especially the Michael Jackson tribute! The buffet was meh, but I don't usually expect too much from that. We dined at the Teppanyaki, Italian, and Mexican restaurants. The Italian was my favorite. I loved the spacious lobby and the plenty of lounge seating. "

"You are greeted at the premises with a glass of champagne! You are waited on hand and foot, even when you are laying out by your room. We will definitely be returning!! The food, the service was excellent and our tours were just as we expected!! Fabulous!!!"

"We had a room right by the beach bar, a swim out and view of the ocean, so it was perfect. The walk to the Adult pool was not far. The property is very large ! Lots going on all the time! The room was clean and the food was very good. The service at the big pool was slow with so many people there. The adult pool was nice and quiet to read or nap and the service was great! In the restaurants they offered blankets if you were cold. The evenings were chilly!"

"They need pest control at all, dirty surfaces, water heater broke, only super cold water. Missed communication between staff. I had to book another room while they’re doing pest control. Maybe I had bad luck at this stay with my family. They didn’t reimburse or refund nothing. "

"Muy buenas atenciones"