The white sand beach at BlueBay Grand Esmeralda All Inclusive is perfect for sunbathing. Visitors enjoy drinks at the poolside bar between kayaking or volleyball. The property features five restaurants, spa treatments like massages and reflexology, plus fitness classes at the gym.
Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: USD 3.39 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 008-007-000898/2025
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Does BlueBay Grand Esmeralda All Inclusive have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
How much does it cost to stay at BlueBay Grand Esmeralda All Inclusive?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at BlueBay Grand Esmeralda All Inclusive on 5 Jun 2026 start from ฿4,343, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is BlueBay Grand Esmeralda All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at BlueBay Grand Esmeralda All Inclusive?
Self-parking is free at this property.
What time is check-in at BlueBay Grand Esmeralda All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.
What time is check-out at BlueBay Grand Esmeralda All Inclusive?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at BlueBay Grand Esmeralda All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.
Where is BlueBay Grand Esmeralda All Inclusive located?
This Riviera Maya property is on the beach, 1.9 mi (3.1 km) from El Camaleón Mayakoba Golf Course, and within 6 mi (10 km) of Gran Coyote Golf and Maroma Beach. Quinta Avenida and Mamitas Beach are also within 9 mi (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
yes, loved the staff & room, everything was perfect!
Abel
Stayed 2 nights in Feb 2026
Verified
8/10 Good
KRISTI
4 Apr 2026
Liked: Cleanliness, staff & service, amenities
Our room was dated but clean and the beds were very comfortable. We had lots of hot water and good water pressure.
The bars had a good selection and the staff that served drinks around the pool were excellent!
Resort is beautiful with several pools and accessible bars by the pool side. Rooms are clean, the washroom just needs some updates and a bit more cleaning. The buffets are amazing but the an la cart menus at the restaurants need a bit of work. Staff very friendly.
Rooms were very clean, mini fridge stocked every day. The restaurants had lots of variety and were the best we've been to in a long time on vacations in Mexico. People mixed well and were very friendly. By far this is a favorite resort and we will be coming back often.
Staff was awesome and friendly. No issues with getting or having abundant water/beer/pop. Room was clean, and of fair size. Food was good, a la cartes were good also. Scramble for beach chairs each morning, go early!
Elliot Robert
Stayed 7 nights in Feb 2026
Verified
6/10 Okay
Carla
17 Mar 2026
Disliked: Property conditions & facilities
The building is in poor condition, rooms requires lots of work; shuttle is needed for beach and main pool access (long walk from some buildings); beach was poorly cleaned from seaweed; food was average; drinks/juices were all artificial tasting; pools were clean but as usual seating was limited from people saving spots; shows were really late.
Carla
Stayed 4 nights in Mar 2026
Verified
6/10 Okay
Patrick
10 Mar 2026
Liked: Cleanliness, staff & service
No ocean view , staff was great , the ocean was very dirty and smelly sea weed everywhere rotting not enough pool chairs had to get up at 4 to get a chair the shuttle from front to back pool areas never really came around a lot of walking food was ok ,weather was good
Property is clean, but very outdated. Housekeeping only cleaned our room once and we were there for 4 days. Staff was very accommodating and nice! Food I would say below average! Comparing to other resorts in the area! But you’re getting what you pay for!
Clean room, great staff, beautiful gardens! Pool and beach area was nice and clean and plenty of room! Lots of pool and beach activities available. Property is big but everything easily accessible and resort offers a grounds shuttle service which is fabulous for guests with mobility issues!!
A lot of complaints from other guests about building 6 7 and 8 about mould and mildew in their rooms. When they asked to be switched to different rooms they were charged between $700 to $900. The food at the buffets were subpar, Beach was terrible, booze seemed watered down. I would not recommend staying here. Had much better experiences in Cuba of all places. This resort is rated as a 5 star. 2 star is what I would give. The only positive mention for this resort is the amazing staff!
Super underrated, we booked this trip before looking at the reviews...so we didn't really have an option but just to thug it out and see how it goes. Bam, best trip ever. Food was great, staff beyond nice and soo much to do. Beach was as clear as day and much bluer than the beaches beside our resort.
This is an amazing hotel, great staff, always happy and welcoming. Beautiful rooms at a very good price. Definitely worth going there. The pool is very big and confortable.
Pros: Good food and nice staff
Cons: Not nearly enough sun beds at pool or beach to accommodate the amount of guests.
Very limited shade unless you stayed in room or inside a bar. Water pressure in our room was cycling while showering to no water at all for a moment until pressure picked up again.
We ended up changing hotel for the last three days.