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"called in because of the weather and road condition, but staffs refuse to adjust our stay date or atleast to partially refund us."

"Convenience and near tourist attractions"

"The staff was friendly, and the room was exceptional. We thoroughly enjoyed the hot tub."

"Didn't bring a pet"

"Excellent staff and customer service. Love the amenities and experience."

"This lodge is in the perfect location for everything you might want to do in Banff. The staff were so friendly and we felt very comfortable there. "

"amazing "

"The hotel overall was clean however it’s in desperate need of an upgrade. I booked a loft suite and the wallpaper was peeling off the wall, the jetted tub looked gross and the room was hot even with no heat and both windows upstairs and downstairs open - it was snowing outside and cold. Staff was lovely"

"Great location. Lovely hotel. Great service. Can’t fault a thing here. Love the hot tub. I stay here often even I come to the area. "

"Pool was great! Outdoor hot tub hour could be extended during the week- especially spring break. Overall, it was a lovely time. "

"Wonderful location with excellent amenities and staff. "

"Good location great staff good all around hotel"

"The great communication via email and text leading up to checkin was unexpected. It was nice to have the staff ensure I had all the information I needed leading up to my arrival and during my stay. Highly recommended. "

"Great hotel!"

"Great location but I do not know before that we have to pay extra about 20$CAD for facility, the room is quite smaller than I thought. "

"Nice stay but can get a bit loud. Elevator is slow and noisy."

"Expedia charged us double the rate of the front desk. Warming to all, double check charges and assume Expedia will be much more costly."

"great service"

"Clean room. Great on-site restaurant. Gym was adequate but on the smaller side. "

"Beautiful surroundings, amazing mountain views, in a lovely, comfortable environment. Love staying at Everwild. Comfortable, spacious rooms. Excellent, tasty classic breakfast. Highly recommend this hotel. "