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Hotel Casa Grande

3.5 star property
Comfortable hotel with rooftop terrace and 24-hour front desk

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024
Reviews
6.6

Popular amenities

  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
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Room options

View all photos for Luxury Room, 1 King Bed, Garden View

Iron/ironing board, free WiFi

Luxury Room, 1 King Bed, Garden View

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Cable channels
Mobile key entry
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

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Frequently asked questions

Is Hotel Casa Grande pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Grande?

Self-parking is free at this property.

Hotel Casa Grande Reviews

Reviews

6.6
Rating 10 - Excellent. 6 out of 15 reviews" "
Rating 8 - Good. 1 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 3 out of 15 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Adam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SCAM! DO NOT STAY HERE!
Our reservation was canceled by management a few hours prior to check in. We had two rooms and the owner canceled both. Her response was that she was full. This is unacceptable and this hotel should be removed from any booking site. This seems to be a trend at this hotel. Do not stay here--you will end up having to find a new hotel last minute!
Stayed 2 nights in Dec 2020

10/10 Excellent

Roxana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno
Todo excelente muchas gracias
Stayed 1 night in Dec 2021

10/10 Excellent

EMMANUEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felicidades por tener un personal tan amable.
El personal es muy amable.
Stayed 2 nights in Oct 2021

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para los que gustan de consentirse
El hotel es hermoso, cómodo y muy limpio. El personal muy atento, amable y hospitalario, las amenidades son excelentes, muy bien ubicado!!!
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2021

10/10 Excellent

Antonio Wenceslao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia agradable y soñada
Recomendado en todas formas, atencion, el lugar esta muy hermoso, higiénico, las habitaciones, soñadas, todo maravilloso. Ven a conocerlo en familia o en pareja, vale la pena. Regresaremos. Pronto. Gracias
Stayed 1 night in Mar 2021

4/10 Poor

issy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
La falta de personal es más que evidente, la habitación no contaba con vasos, toallas completas, botellas de agua, jabones, tapetes del baño etc. Incluso cuando me registré no contaban con terminal para hacerme el cobro del hospedaje.
Stayed 2 nights in Dec 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Falta mejorar l atención al cliente, hice un pago que incluia desayuno que al llegar ni siquiera había pagado y ya me estaban diciendo que no lo incluiría (no hubo un reembolso por eso); no querían cobrarme en tarjeta. Tampoco me quisieron hacer la cancelación de la habitación por medio de la app para que yo no pagara la cancelación. La tina de la habitación tenía rota una llave. De la regadera salía muy poca agua y avise en recepción y nadie subió a revisar. El chavo de la noche muy atentó pero la de la mañana le falta empatía con el cliente No había ni buenos días ni un saludo nada, las instalaciones lucen muy bonitas pero el servicio al cliente es muy muy desepcionante
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020