"We had an excellent customer experience from everyone at the hotel (especially Ms. Wendy at the reception). The hotel is amazing, clean, located in a stunning location. Food quality is high. This is a very luxurious hotel, really worth visiting. I highly recommend staying at this hotel."
"El patio es muy tranquilo, la habitación está muy limpia y el balcón se puede usar para lavar la ropa, lo cual es muy práctico para nosotros en viajes de larga distancia."
"Before you book: if you haven't stay on a mountain hotel, and you don't know how to handle some bugs or moisture, don't book. This hotel is in the mountain, so there are bugs and moisture visible. Fungus on the shower curtain, and the hotel needs maintanance, but overall great. Chinese beds, and if you can, as almost all budget hotels, bring your own router, as wifi is low. Location is excellent, chineswe buffet is so-so, but works, and the staff if INCREDIBLE kind and helpfulness. The night...
"Excellent experience here. Staff were super friendly and helpful. The staff drove us to the mountain and train station. So thankful to them and there care of their customers is unmatched. 10/10"
"Nice plays on the river. 10 minute walk from the entrance to Wulingyuan National Park. Manager is a nice man who speaks english. There was breakfast in the morning. Fresh fruits, bread, and eggs on order. "
"Absolute gorgeous view from the balcony. The front desk staff and kitchen staff are so friendly and helpful with guidance in zhangjiajie. My family had a wonderful trip thanks to them! "
"Super unique stay in Zhang Jia Jie! 1000/10 recommend if you are visiting. Food was delicious, hospitality was amazing, Frankie was really helpful and kind. The rooms and atmosphere is very relaxing and zen, there’s a beautiful infinity pool and another pool. Lots of activities and a tea master at the hotel was one of a kind ! "
"This property was magical! Away from bustle, it feels private and vast. It’s the perfect place to be for peace, quiet and serenity. I can’t rave more about this place!"
"I was a little skeptical when booking this stay due to a lack of review availability. I was later told that this was their first time on Expedia. That being said, I’m very glad to have booked this stay. Mr. Wang did a great job, he was always available, did his best to give recommendations and communicate. He even made sure that I ate and was comfortable. I stayed in tent 2 which had a gorgeous view. This was a perfect place to stay for a few nights stay, but even if you wanted to stay longer...
"The hosts at this property are wonderful. They were extremely attentive and did all our park entrance booking and reservations for us, and gave us recommended itineraries for each place, and you would not go wrong to follow their advice. "
"The owner made things very easy for us. The best host even we had a language barrier, she tried her best to help us. We had very generous breakfast. The property is very clean. The site location scenery are fantastic. We had a room with glass all around. We would recommend this place to everyone. We would like to suggest to Expedia is to put the adresse of the Warm place clearer with the phone number of the owner and her her name so we can contact her.
We spent 3hours with the local taxi...
