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"We stayed in the Collingwood Suite and it was very comfortable. The bathroom was upstairs as you enter the suite, with the bedroom down the stairs. Stairs lit by small lights, very nice touch. The towels and robes were comfortable. For being a city centre hotel, it was very quiet, we heard no traffic through the night and the bed was cosy and comfortable. The only negative was that the tea and coffee making facilities are hidden in a cupboard, i initially thought there was no milk as it was...

"Very comfortable bed , stayed in a deluxe double.Staff all very friendly. "

"Good food , clean room, free parking, good staff to support you for check in and ask any information "

"The perfect Halloween experience. We started by doing the escape room that situated on the grounds. On the evening, we did the Elizabethan banquet with a Halloween twist.. Food and drink was all fantastic and the room was out out of this world. Super quirky but refined. It’s almost like staying at Hogwarts"

"Great hotel maintained to high standards with excellent staff!"

"Would stay again. Excellent location for touring Durham. Great staff, interesting building. "

"We really enjoyed our stay we’ve used Hampton Hilton in past lovely hotel room clean and tidy staff very helpful breakfast wonderful "

"Very friendly staff, clean and comfortable room. "

"Amazing and quick service even when we had an issue with the heating it was sorted really quickly. Lovely and friendly staff thank you for a raally good stay"

"Internet was good and parking easy"

"Good: Excellent room with kettle and a fridge Good shower Comfy bed Staff very friendly Good price Nice breakfast The only thing i didn't like was the parking situation. I would stay here again"

"I really liked this hotel. Conveniently located near train station but quiet. My only concern was that the restaurant is very limited in its offerings (primarily chicken). I was glad to see a broader range of options for breakfast, at least. Overall a nice hotel but I wouldn’t count on the restaurant for dinner. "

"Parking was great, right outside the room, food was fantastic and staff were exceptionally helpful. Had a fantastic stay and will be back"

"All staff were excellent..in particular Nicola at the front desk..nothing was too much trouble and with a lovely welcoming manner. The room was superb with a lovely view of the river Tyne from both indoors and from the balcony. The bed was comfortable, the shower was excellent and the fridge was a bonus. Breakfast was great..lots of choice in both continental and cooked. Decaf coffee and oat milk were on offer - very unusual! I would thoroughly recommend this hotel, we will definitely be...