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"Receptionist when we checked In Was lovely "

"The hotel has fabulous Christmas decorations that make it feel even cosier and more inviting. The staff were really friendly, professional & welcoming. The room was a good size and clean and well presented, as was the bathroom. The bar area was relaxed and had a nice atmosphere. Only one issue during the visit. The breakfast sandwiches were in stotties that seemed a bit stale. We didn’t feed this back at the time, which I now realise was unfair. Apologies."

"amazing room"

"Very nice room with comfy bed "

"Was amazing as it was run up to Christmas they had the doorway decorated "

"Courteous staff. Children enjoyed the swimming pool and the staff were very pleasant. Room spacious."

"Great stay, lovely room that was clean, fantastic amenities. Will definitely return. "

"The room was excellent, bed was so comfortable that we slept in on our 1st night, leaving only 1 and a half hours to get ready for a wedding we were going to. The bathroom was lovely, a large shower with rainfall head. Very deep bath that we used on 2nd day. A great menu and restaurants to choose from. The bar was so welcoming with a great whiskey selection for myself and cocktail selection my partner loved. The staff were very friendly and attentive. Our stay Matfen Hall was excellent and I...

"Room spotless. Staff were great. No teaspoon with coffee and kettle but stirred cuppa with makeup brush handle."

"Everything was right about our stay, it could not be faulted and we’ll be back!"

"Staff, service food & setting fabulous "

"Usual high standard. Exceptionally clean, helpful, friendly staff "

"The room was clean, tastefully decorated to a very high standard and totally adequate. The staff were brilliant. The bar and restaurant were excellent and reasonzbly pficed especially with the 10% discount"

"Stayed for Christmas shopping, shops disappointing but the hotel more than made up for it. All staff we interacted with were welcoming, smiley and very helpful, nothing was too much trouble, the breakfast was delicious and plentiful and our evening meal in the restaurant was lovely. Bonus was the parking and late check out. Would definitely stay again if in that area."