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Malmaison Newcastle

4.0 star property
This stylish boutique hotel on Quayside balances relaxation with rejuvenation through its spa treatments and local cuisine experiences

Choose dates to view prices

Malmaison Newcastle offers a peaceful retreat with an on-site spa for massages and aromatherapy. Guests can keep fit at the gym or savor British cuisine at the Brasserie. Travelers love the helpful staff, excellent breakfast, and the hotel's convenient location.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
The current price is ฿3,347
฿4,017 total
includes taxes & fees
7 Jun - 8 Jun

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About this property

Malmaison Newcastle

  • Upscale boutique hotel near St. James' Park
  • You can look forward to dry cleaning/laundry services, a bar and a gym at Malmaison Newcastle. Indulge in a Swedish massage, a facial and a body treatment at the on-site spa. The on-site British cuisine restaurant, Chez Mal Brasserie, offers breakfast, lunch and dinner. In addition to conference space, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Full breakfast (surcharge), self-parking (surcharge) and a banquet hall
    • Wedding services, luggage storage and tour/ticket information
    • A front desk safe, a lift and a 24-hour front desk
    • Guest reviews speak highly of the breakfast, helpful staff and location
  • Room features
  • All 122 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
  • Extra amenities include:
    • Bathrooms with baths or showers and free toiletries
    • Plasma TVs with premium channels
    • Electric kettles, daily housekeeping and desks

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Tourism Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests driving to the property should contact this property in advance (e.g. directions)

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total pets

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GBP 30.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
  • Self-parking fee: GBP 10 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is Malmaison Newcastle pet-friendly?

Yes, Malmaison Newcastle allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Malmaison Newcastle?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Malmaison Newcastle on 7 Jun 2026 start from ฿3,347, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Malmaison Newcastle?

Self-parking is available for GBP 10 per night.

What time is check-in at Malmaison Newcastle?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Malmaison Newcastle?

Checkout is at 11:00 AM.

Where is Malmaison Newcastle located?

Located in Quayside, this spa hotel is within 1 mile (2 km) of Quayside and St. James' Park. Gateshead Millennium Bridge and BALTIC Centre for Contemporary Art are also within 5 minutes. Manors Station is 10 minutes by foot and Central Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 703 out of 1018 reviews
Rating 8 - Good. 195 out of 1018 reviews
Rating 6 - Okay. 76 out of 1018 reviews
Rating 4 - Poor. 28 out of 1018 reviews
Rating 2 - Terrible. 16 out of 1018 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, excellent breakfast, comfortable and spacious room. Could not fault it and Will return.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hot breakfast .lovely room . Staff very pleasant
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff great location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Great service check in lovely breakfast clean and spacious room
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient check in, great room and breakfast outstanding.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Excellent location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast and very friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking, superb staff, great stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amazing view and brilliant staff, breakfast was really good too.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

SHIRLEY

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Clean, newly decorated and friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, in great quayside location with easy access to Newcastle City!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities
Lovely big room, nice staff, great view of bridge
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Lovley place to stay, all staff really friendly and hotel very well presented
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
Nice big room and very nice breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and well stocked. It was spacious and the bed very large and comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities
The room was spotless and the staff were friendly and helpful. Great location. I would definitely stay again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities
All of the staff members we encountered were really friendly and professional. Our room was clean and had everything that you could need. The bar and restaurant were also lovely.
Stayed 1 night in Feb 2026
Verified

8/10 Good

sharron

Liked: Cleanliness, amenities, property conditions & facilities
Immaculately clean and amazing staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities
Large spacious room, comfy beds, friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities
Room was clean, spacious and comfortable. Much better after the renovation. Staff helpful and friendly at check in/out. Great location. We will stay again
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

HELEN

Liked: Cleanliness, amenities, property conditions & facilities
Excellent welcome by reception staff, super clean and comfortable room. Parking in the car park immediately opposite was really easy in allocated hotel spaces and only £6 for the night. Would highly recommend!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Nice stay at this beautiful hotel facing the bridge view staff were helpful & lovely will definitely stay again thankyou
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room - very comfy bed!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, amenities
Very welcoming reception staff . Lovely room with great view of bridge
Stayed 1 night in Jan 2026