The staff are very hospitable and professional. We had an easy check in and the rooms were lovely. Dinner and breakfast were top notch! We were able to get a good recommendation for Hadrians Haulers as well. Thank you it was a delightful experience.
Was extremely disappointed to find there was no WiFi in the room I enquired at the bar to be told that it didn’t reach as far as the room but I was welcome to work in the bar area. Not ideal for working or streaming considering the room info said there was WiFi.
No kettle, tv not working, 7:30am was too early for breakfast and not 1 member of staff checked to see how my stay was or explain what yo do in emergency afyer 1pm when i was told mo one woild be on site.
The Keelman is in a lovely spot by the Tyne. The room was spacious, clean and comfortable. The refreshments were great and very well received after a long walk! Food at the pub was also very nice.
Three 50 lads enjoyed a night at brewery here and then a night out in the toon. Great size room for 3 and for price was great value! Full English Breakfast was ok but I’d say a tad pricey. Staff in bar were fab.
Outstanding hospitality. My room was clean and comfortable and quiet - everything I needed. The hostess was very helpful with checking in.
Breakfast was delicious and fulling with plenty of coffee to start the day.
Additionally, I forget my phone charger and by prior night's lodging. The hostess was kind enough to track down a charger from the staff and charge up my phone to get me through the day. Thank you!!
Great Hotel, Great Staff, and Great Food!
Comfortable & convenient stay for an early flight from Newcastle. Property very noisy — doors bang, walls not very thick to dampen sound. Room dusty/cobwebs, hairs in bathroom, just looking a little tired. No staff overnight & nowhere to deposit room key out of hours. On site pub very good & plenty of parking. Pricey for what it offered, but comfortable enough.
Facilities were fine but just average. Only complaint I have they advertise fast WIFI, but it comes from the pub which is approx. 100 yards away, so the signal does not reach. This was particularly annoying as I had work to do and booked on the premise of fast WIFI.
Very attentive, enthusiatic team running check ins and the bar/kitchen. Rooms are a little tired, but the location is great. Huge courtyard and plenty of indoor seating for dining/drinking. Beer battered Fish and Chips highly recommended with a pint of Prince Bishop. Food, Beers and accommodation all very good value.
Lovely big room, very clean with TV and tea making facilities. The property is set in wooded grounds which are very pretty. I believe there is a footpath close by so good for walks. We didn't eat here but the menu looked varied with something for everyone.