The studio was so cute! Grocery store was a street behind not far all! It was nice and quiet stay. The view we had was so beautiful.
เข้าพัก 1 คืน, สิงหาคม 2022
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
Nathaniel
29 ธ.ค. 2022
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
The property was good location, but the scaffolding aroudn the building was little inconvenient. Overall, wonderful stay but got stuck in elevator first night.
เข้าพัก 2 คืน, ธันวาคม 2022
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Fabio
26 ต.ค. 2022
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: การติดต่อสื่อสาร
Check-in process was very impersonal and confusing.
เข้าพัก 1 คืน, ตุลาคม 2022
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
JANICE
28 พ.ย. 2022
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
The hotel suite was clean, but all the tvs had to share one device in order for them to work including remotes 😡😡, there were no cooking supplies in the kitchen area, no parking, have to call a number to speak with someone, but over all the room was clean.
I texted for the em early check in.
They texted back that the hotel was closed!!! Thank goodness hotels.com helped me rebook. This was the day before my stay and if I had not texted, I would have not been notified.
เข้าพัก 1 คืน, มิถุนายน 2023
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Christine
7 มิ.ย. 2023
ไม่ชื่นชอบ: การติดต่อสื่อสาร
Stranded in Chicago
I received emails, confirmations to a hotel that had closed 3 months prior! No one answered the phone, unable to leave vm. Horrible! Don’t ever book there. They left us stranded in Chicago.
The checkin/checkout system was simple. I had a little bit of trouble getting a key card at first, but that was eventually resolved.
The room has a TV but it doesn't work.
The blinds were missing panels.
The shower water pressure was inconsistent, and very difficult to control hot and cold.
Rooms were filthy, floors were sticky clearly not cleaned routinely. The sheets on the bed were very dusty and dirty did not feel comfortable staying on these beds. The living room area is not as pictured it was hideous. Definitely do not recommend this stay
El lugar estaba frio.
Los baños limpios, pero tenian concreto de cuando los renovaton.
Los inodoros no servian bien. El agua se salia porque la cadena de la palanca estaba muy larga.
El internet pesimo. Y las televisiones sin internet de adorno.
เข้าพัก 1 คืน, มกราคม 2023
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Jeff
21 พ.ย. 2022
ชื่นชอบ: ความสะอาด, การติดต่อสื่อสาร
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Room was a little small for the money. Room has full kitchen but no cups, dishes, utensils at all.
Realmente no es un hotel, no cuenta con un servicio presencial y eso no estaba especificado al momento de la reservación, hubo problemas para hacer el check in y no había quien lo resolviera, se marcó al teléfono de servicio pero nadie contestaba y por los comentarios de otros clientes, es un problema bastante común, el cuarto estaba sucio, había ropa sucia de huéspedes anteriores y estaba empolvado, te cargan cuota de limpieza pero ni limpian. Pésima toda la experiencia, no lo recomiendo.
เข้าพัก 1 คืน, พฤศจิกายน 2022
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Jimmy
31 ต.ค. 2022
ชื่นชอบ: ความสะอาด, การติดต่อสื่อสาร
Mixed review~
Check in had a hiccup. Tried to check in and the kiosk was out of room keys. Then tried to use a different kiosk and the kiosk informed us that our room was not ready. Then we had to call the support line and took them about 10 minutes to figure it out.
The location is great and it was easy to walk to all of the attractions we wanted.
The room was clean but our biggest problem is that the sofa bed was broken, which is consistent with many other reviews. I just thought it would be fixed by now.
So it's really a mixed review here. I wish the check in process was smoother and the bed was fixed, but at the same time the location was great.
I was nervous based on past reviews but I found our room clean and well appointed except there were no pots, pans , glassware. You could hear noise from outside, but you are in a major city.
เข้าพัก 3 คืน, ตุลาคม 2022
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Lee
11 ต.ค. 2022
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก, การติดต่อสื่อสาร
If you like virtual check-in's and lack of support, this is your place. If you don't care about privacy shades when your room faces about a 100 other rooms, then you are home. If you prefer non-room darkening shades, you will love this place. Also, if you think that you are getting the rooms shown in the pictures, you won't. I am super disappointed by this place and how overly priced it was. In addition, I was given a price through Expedia and Chicago Hotel Collection Millennium Park overcharged me by over $200.
If you choose to stay here, I wish you the best. I will NEVER stay here again.
Absolutely worst hotel experience I’ve had. Room did not have AC. Made multiple attempts to get ahold of someone at the property in order to get it fixed but still noone ever came. It was summer in chicago and the temperature in the room for 2 days read 78 degrees
I was nervous to book this property after reading the reviews, envisioning being stranded in the lobby with some weird check-in process and no room. As it turns out, check in could not have been easier. I simply entered my 4-digit confirmation code, sent to me by the hotel, and our keys were quickly printed. I did complete the online check-in ahead of time, which also sped things up. The room itself was spacious and clean. We had two bedrooms, two bathrooms, and the pullout couch in the living room, which was perfect for our group. Two downfalls - there was minimal bedding provided for the pullout couch (just a comforter) and I had made the reservation for 6 so clearly we needed the bedding. Luckily we had two sleeping bags in the car. There were also only 4 bath towels provided. The other thing to be aware of is that this is in a very noisy location with apparently zero sound-proofing in this old building. Loud trains and sirens were a constant all night long. But the bed was comfortable, the location to easily walk to Millenium Park and restaurants/shops was absolutely perfect. We were very close to the Green line to take the train to a White Sox game, and found a public parking ramp close by. Despite the couple of drawbacks, the location and space made it a place I would stay again. Just bring earplugs ;)
เข้าพัก 1 คืน, กันยายน 2022
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
James
27 ก.ค. 2022
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: การติดต่อสื่อสาร
Awful parking and customer service, but good room.
We drove around for 30 minutes trying to find parking. We got there 5 hours after check in and the room still wasn’t ready. I finally called a customer service representative and she made a recommendation about parking after I had already paid $50 for overnight street parking. I asked her why the company didn’t recommend the parking solution that she dis up front. She explained that the parking was managed by another company. Then, I explained that her recommendation would have been helpful to know before we got into the city so that we could have researched options available. She became very rude and hung up on me. When we got into the hotel room the door wouldn’t register the key card with a light to identify if it was active or not and then it wouldn’t lock. Also, the light switches in the entry way wouldn’t work. We had to stumble through the dark room looking for a lamp with our cell phone flashlights.
My friends and I came to celebrate my best friend’s bachelorette weekend. I want to thank the staff and especially cleaning staff that were professional and friendly. We encountered zero problems and really enjoyed the location.
เข้าพัก 2 คืน, กรกฎาคม 2022
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
25 ก.ค. 2022
ชื่นชอบ: ความสะอาด
No cookware
The stay was okay, but I don’t understand why have a full kitchen without any utensils or cook ware. That was the whole reason I picked that hotel was for the full kitchen. The mattress was very firm
เข้าพัก 3 คืน, กรกฎาคม 2022
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Grace
22 ก.ค. 2022
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก, การติดต่อสื่อสาร
Only good thing is the location. Don't book with this place such a hassle to deal with this company.
You have to pay an additional amenity fee. This is not optional. It was also not stated before we checked in. And then when you want to use the amenity of checking in early, there is no staff around to help you do so. I emailed the company many times but no one ever responded. I was able to secure a late check out thanks to texting the number that was displayed by the digital check in stand.
Check in requires the use of an app. So you have to download an app. You also need wifi to check in so if you are international and don't have a phone plan, good luck.
There is no reception desk or staff. No place to leave baggage if you arrive early or want to leave late.
The person across the hall had a loud party going on till late and kept us awake.
Pay the extra money to stay at a real hotel... it ended up being the same cost as others around due to the amenity fee.