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Hotel Las Palmas Cancun Centro

3.0 star property
Downtown Cancun's vibrant retreat offers a coffee shop serving local flavors and a bar with live music, all within steps of the city's exciting attractions

Choose dates to view prices

Hotel Las Palmas Cancun Centro, in Downtown Cancun, offers a breakfast buffet to start the day. Explore nearby Plaza 28 or relax in the garden. Free in-room WiFi keeps you connected, and multilingual staff ensures relaxation and adventure are easily accessible.

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
The current price is ฿814
฿1,146 total
includes taxes & fees
23 May - 24 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts

Frequently asked questions

Is Hotel Las Palmas Cancun Centro pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Las Palmas Cancun Centro?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Las Palmas Cancun Centro on 23 May 2026 start from ฿814, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Las Palmas Cancun Centro?

Self-parking is free at this property.

What time is check-in at Hotel Las Palmas Cancun Centro?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Hotel Las Palmas Cancun Centro?

Checkout is at 11:00 AM.

Where is Hotel Las Palmas Cancun Centro located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Mercado 23, Xbalamqué Theater and Las Palapas Park. Benito Juarez Municipal Building and Mercado 28 are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.6

5.2

Cleanliness

4.4

Amenities

6.0

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 6 out of 24 reviews
Rating 8 - Good. 2 out of 24 reviews
Rating 6 - Okay. 5 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 10 out of 24 reviews

Reviews

Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wordt hotel in my life. Nothing like the pictures, dirty, Bad smell and unsafety
Stayed 6 nights in Mar 2026
Verified

6/10 Okay

Ma. Leonor

Liked: Cleanliness, staff & service, amenities
the location is not very safe
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

William

Disliked: Cleanliness, amenities, property conditions & facilities
The room was nowhere as depicted in the photos shown. It was the absolute worst hotel stay that I have ever had in my life. Breakfast was listed as included, however, apparently the location for breakfast was offsite, I would not know as I could not leave the place fast enough. The description listed as having a bar - not the case. A truly horrible experience
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Armando

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno no me dieron eso es una cueva de cubanos indocumentados algunos con aspecto de delincuentes no dejan descansar pasan con escándalo y gritería en el hotel nadie me hizo la limpieza
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención, muy limpio y lo recomiendo
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

christian

Disliked: Cleanliness, amenities, property conditions & facilities
Personale scortese. Pavimento sporco. Lenzuola sporche e dopo averle fatte sostituire le seconde erano anche peggio. Bagno sporco. La doccia non funzionava. Siamo rimasti 1 ora e poi siamo scappati. Nei corridoi il personale urlava e litigava. Il peggiore hotel che abbia visto
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Gonzalo

Liked: Cleanliness, staff & service
A equipenfoi muito gentil. O quarto e corredores cheiravam a cigarro. Nosso quarto não tinha cortina na janela nem tampa de vaso.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

DV

Liked: Property conditions & facilities
PREPARACION DEL PERSONAL QUE ATIENDE EL LUGAR
Stayed 4 nights in Oct 2025
Verified

8/10 Good

julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bien
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Omega

Liked: Staff & service, amenities, property conditions & facilities
Lo que no me gustó es que no hay estacionamiento dentro del hotel..ya que el carro lo tuvimos que dejar afuera.en la callé.. otro aspecto que no me gustó fue que el sanitario olía muy muy pero muy mal..estaba limpio siii..pero salía un horrible olor por el drenaje del lavamanos..sin embargo nos agrado el trato en la recepción.muy atentos y cordiales.. habitación limpia..
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Natalia

Disliked: Cleanliness, staff & service, property conditions & facilities
Pésimo trato hacia los clientes
Stayed 5 nights in Nov 2023
Verified

2/10 Terrible

Jennifer Sulay Hernandez

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Josue

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cesar Andrade

Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Christina

Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Duke

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jael

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Herlin

Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Cecilia

Stayed 3 nights in Nov 2025
Verified

6/10 Okay

brahayan augusto

Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Fredi Enrrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025