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Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated

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Luxury
4.5 star property
8.6

Excellent

Luxury all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park

At Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated, you can look forward to a free breakfast buffet, an adjacent golf course and a casino. This property is a great place to bask in the sun with a beachfront location, 5 beach bars and beach massages. Treat yourself to aromatherapy, a hot stone massage or a manicure/pedicure at The Royal Spa, the on-site spa. Make sure that you enjoy a meal at the 10 on-site restaurants, including breakfast, lunch and dinner. Yoga classes are offered at the health club; other things to do include kayaking, snorkelling and scuba diving. Free in-room WiFi is available to all guests, along with a nightclub and 6 swim-up bars.

Popular amenities

  • Breakfast included
  • All-inclusive
  • Parking included
The current price is ฿8,070
฿10,047 total
includes taxes & fees
1 Jun - 2 Jun

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Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 79.20 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 005-007-005839/2025

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated on 1 Jun 2026 start from ฿8,070, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?

Self-parking and valet parking are free at this property.

What time is check-in at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?

Checkout is at noon.

Are there all-inclusive benefits at Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include volleyball, dance classes, yoga classes and more.

Where is Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only - Newly Renovated located?

Located in Puerto Morelos, this beachfront property is next to a golf course, just steps away from Arrecife de Puerto Morelos National Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Moon Palace Golf Club and Grand Outlet Riviera Maya are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Amenities

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 77 out of 121 reviews
Rating 8 - Good. 15 out of 121 reviews
Rating 6 - Okay. 16 out of 121 reviews
Rating 4 - Poor. 7 out of 121 reviews
Rating 2 - Terrible. 6 out of 121 reviews

Reviews

Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Royalton Hideaway Riviera, the staff was so friendly and helpful. The amenities were useful I feel like they thought of everything you could need. The environment was very clean and relaxing. I’d definitely go back.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Terra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! The resort sections are along the beach, so wherever you are, the beach isn’t a far walk. The resort is also easily walkable with elevators if needed. Food was good and staff are very helpful.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Darin Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were great
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Kaetlynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing! Food was to die for! Service and staff was outstanding. This was my third time at this resort and I’ve never been disappointed.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was amazing! Atmosphere was relaxing!
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, spacious with several pools and great dinner options!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

ALEXA N

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool, i wished they would play music by the pool so we can vibe but it was ok still
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Taja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well kept i would stay here again . Also all the staff members were really great
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Danielle Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff and great accomdations
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was wonderful and all of the staff was welcoming and friendly.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Sunflower

Liked: Cleanliness, staff & service, property conditions & facilities
Good for family and bf/gf vacations good for relaxing not a party scene. I planned on going for chill trip.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities
I cannot rave enough about this resort. Everything was amazing. The staff was so attentive and kind. The food was great. The pools were sparkling. Our room was gorgeous.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Ogechukwu Mavis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was a very nice added touch. The was was clean and spacious. They even added some special decor for my husbands birthday.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Gregg Ralph

Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Staff was extremely nice and accommodating. The resort was beautiful.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ira Cristia

Liked: Cleanliness, amenities, property conditions & facilities
Room is nice and clean all the time. Staff are nice and friendly. So many things to do inside the resort, from morning yoga to parties at night. Food is good too.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Laura Pax

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff all super friendly, sometimes slow but always kind!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Clean facility and the hospitality. Enjoyed the Dorado for Breakfast and Lunch. Night entertainment music was great.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Alisha Ann

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very pleasant to be around. No pressure at all
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Rebekka Ann

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice and clean. Room service was wonderful as well. The staff were absolutely amazing kind and super helpful! The cooks are the only staff that did not appear to be happy. The rest of the resort staff 5 stars! Some of the nicest people we have ever met! We had a wonderful time and it was so beautiful the resort and the property. The ocean was an absolute pleasure!
Getting ready for karaoke night!
Part of the property
Zen Tappenyaki the best restaurant on the property by far!
Open music and dancing outside
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Chance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire facility was clean and enjoyable. Booking through Expedia allowed us to utilize the Expedia Helpdesk which was very helpful to my husband and I. Yael provided us her whatsapp contact info and told us to reach out with any questions or concerns. She replied promptly and was always kind with a smile. She resolved issues like tv malfunction and a leak under the sink in our room. Yael made our stay memorable, and we will definitely be returning to this property.
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Jeff Ronald

Pools and beach bars were nice. There was shade in the main pool which was very nice for us. Drinks were made well. Spa was incredible. Staff were friendly and caring. Food was ok at best. À la carte service was slow and food was less than average for very long waits. Hallways were noisy in the mornings with cleaning carts running back and fourth. Overall we will not return but it was not terrible.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service
DJ, entertainment overall.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jovan

Liked: Cleanliness, amenities, property conditions & facilities
Staff, food, amenities and the entertainment are beyond limits except that our room are not ready until 5:45pm which is unacceptable. Even though we arrive in the resort around 2pm.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Robert Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Room - Didnt receive clean towels when out. They did respond quickly. Staff- Very professional. Guermo at the pool was lovely and efficient. We got tired of all the add-ons the tried to sell us again and again. Many times a day. Victor who worked with us through Expedia was wonderful.
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Anthony Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, attentive staff, amazing pools and beach, BUT everytime you walk anywhere on site, someone tries to sell you something. Its gets old real quick. I know they are just doing their job, but no I dont want a time-share (or whatever they call them now), no I dont want to pay for my photo, no I dont want to get an excursion, no I dont need to pay for a seat by the pool. I understand if this was happening on a public beach, or sidewalk. But this was at the bottom of the escalators and on the way area by the main stage. Its uncomfortable and frustrating to have to bob and weave around people you have said to every day. Makes it real difficult to relax on the vacation you did buy. Otherwise, the pools and swim up bars are great, there are enough places to eat for 3-4 nights before you start to feel like its the same things over and over.
Stayed 4 nights in Mar 2026