"All good. Had room upgrade. Room was a good distance but was large and comfortable. Bed was around 4feet off the ground in our room called William but was very comfortable. Staff were all very helpful. Had one small issue which was we were not allowed in the garden area to have drinks early evening although we did order some popcorn cauliflower. We were asked to go in a small area outside. It was very early and very quiet so couldn’t agree it was right to not allow us in the lovely garden...
"I was absolutely delighted with the bed. It was incredibly comfortable and the comforter was excellent. Pillows weren’t great and there were no hand towels or wash cloths in the bathroom. Breakfast was typical hotel food. "
"The apartment needs renovation. Limited number of parking spaces and thus we need to park at Crown Plaza Hotel and walk back to the apartment. If need to do laundry, need to use the shared washing machines. However, one is broke and another isn’t connected with water supply."
"No Parking close by to drop off luggage. Treacherous, steep downhill path through a park to take several heavy suitcases.
Incredibly poor communication from the property, who in the first instance did not respond for over a week to our request for an early check in. e repeatedly asked host for check in details,and we eventually got them on the day of check in only 15 minutes before scheduled (normal) check in time, at which time we were already at the weddding of my daughter, having travelled...
"Safe destination for solo female traveller visiting Hampton Court Palace. Staff very friendly & helpful. Excellent breakfast. Will be back next year. Thank you. "
