โรงแรมและที่พักในเบิร์ตลีย์

"FABOULOUS ALL AROUND... FROM THE MINUTE WE GOT THERE TO THE MINUTE WE LEFT... SUPER FRIENDLY, EFFICIENT, HELPFUL STAFF, LOCATION GREAT, ROOMS REALLY GOOD, MODERN, CLEAN, JUST PERFECT"

"When we arrived we saw immediately that the sofabed in the lounge was broken and could not be used to sit or sleep on, this was disappointing as it meant there were not enough beds for us all. We contacted the owner and the next day a chap arrived with an airbed. We requested that the sofa be replaced but that did not happen. The wiring in the property is very precarious with one of the light fittings dangling precariously from a plastic junction. The shower does not work. When drawing the...

"Avoid at all costs. Pros: air conditioning during a heatwave Cons: dirty, tired decor, staff who combine disinterest with zero training, absolutely woeful in every way."

"Mucha limpieza en la habitación. El desayuno bueno. Muy atentas las personas de recepción y servicio. La habitación muy pequeña. Se escuchan muchos ruidos de otras habitaciones . El hotel está retirado de Durham y de Newcastle, sin embargo es una opción de mejor precio con respecto a los hoteles de Durham."

"Overall Clean, Friendly staff, Very good beakfast, and bar."

"Lovely pub , nice room , nice surroundings…. Shower very small though , will come back ."

"It's a 14th century castle, so authentic, the service & the ambience were exceptional. David & Dean in reception were outstanding, nothing was too much trouble. All the other staff were also outstanding & the food was delicious."

"Lovely hotel and rooms with plenty of storage space. The rooms on ground floor have a parking space right outside with access via patio doors direct from the room which makes it easy to load/unload luggage. Bar area lovely for drinks. We didn't get chance to eat dinner at the restaurant but options on the menu looked nice. Breakfast was OK. Poached eggs tasted of vinegar but edible, bacon not too good but apart from that everything was exceptional and I would recommend staying here. Staff...

"mattress in room 201 is old and not comfortable "

"Well situated, bars and restaurants nearby. Good sized room."

"A1"

"Great staff but starting to need a refurb to maintain twin standards."

"Bed was to soft guests out side talking till 4 AM wasn’t good as we were trying to sleep"