โรงแรมและที่พักในเบิร์ตลีย์

"Stayed in the suite, it's a large, 'family room' clean with a nice ensuite. Staff are friendly and helpful. Breakfast was great 👍👍"

"When we arrived we saw immediately that the sofabed in the lounge was broken and could not be used to sit or sleep on, this was disappointing as it meant there were not enough beds for us all. We contacted the owner and the next day a chap arrived with an airbed. We requested that the sofa be replaced but that did not happen. The wiring in the property is very precarious with one of the light fittings dangling precariously from a plastic junction. The shower does not work. When drawing the...

"The staff were brilliant, right from Check in to departure, they couldnt do enough for you. Rooms were lovely and clean, food in the evening was superb also as well as breakfast."

"amazing room"

"Was amazing great comfy bed i slept in the last morning thats how comfy it was. Room very clean indeed. Breakfast amazing and staff were wonderful couldnt ask for any thing better would highly recommend 👌. Location was excellent too. When working away again would definitely stay again. Thanks for a wonderful stay xx"

"It is a quirky place. Looks very plain from the front but was a lovely place to stay. Great service from arrival to departure. Food was superb. After checking out we were on our way to Sunderland when we realised we hadn't tipped the staff so, we turned back and did so. That's how good it was. Will definitely return."

"Lovely big room overlooking the lake, "

"Great service, fab breakfast and beautiful room spotlessly clean "

"Great location. Helpful staff, good bar. Will stay again"

"Very friendly staff, excellent breakfast, comfortable room, value for money stay - will be back. "

" was spotless hotel was a lush stay .food iis amazing .rooms are well cleaned staff are lovely and polite .will atay again in future"

"A small but well appointed twin room. Quiet and could not hear other people, so this was good. Tasty pub grub and a decent choice for breakfast. Just what we needed"

"Ok"

"The room was excellent, bed was so comfortable that we slept in on our 1st night, leaving only 1 and a half hours to get ready for a wedding we were going to. The bathroom was lovely, a large shower with rainfall head. Very deep bath that we used on 2nd day. A great menu and restaurants to choose from. The bar was so welcoming with a great whiskey selection for myself and cocktail selection my partner loved. The staff were very friendly and attentive. Our stay Matfen Hall was excellent and I...

"Lovely breakfast and all meals were fab!"

"The staff was so lovely and welcoming. The room was nice and clean and the breakfast was amazing!"

"3rd time having stayed here it still doesn’t disappoint, from the staff who are all so very lovely, to the grounds, to the entrance to the rooms, my only criticism is the room we had was a bit tired but very clean, spacious and cosy we will defo be back "

"Great hotel with great amenities and food! Would recommend. "

"Staff were amazing went above and beyond. Our room was beautiful. Food excellent. Spa lovely "