"I don’t think I can say enough good things about this resort, not only is it on the most beautiful beach in Isla Mujeres but it’s still tucked off where it feels secluded and quiet, the staff was amazing Karen who works the front desk during the day, went out of her way to help us with spa treatments, recommendations, and was really such a pleasure to be around, she was very personable and you could tell she loved what she did and she was happy to help in anyway she could, the Lotus was also...
"Let me start by saying. I’m fortunate to have traveled the Caribbean often. I’ve been to Mexico many times over the last 20+ years and Isla Mujeres several times. I’ve stayed in everything from 5 star all inclusive to some down right outdated DIY hotels.
Casa Del Jaguar didn’t miss. From the reception to departure everything was handled perfectly.
The front desk staff was friendly and very helpful through out our stay.
Sonny (spelling) our waiter on the beach every day...
"Great access to beach with chairs and umbrellas. Clean pool with excellent restaurant. Close to Hidalgo Street and the ferry terminal. Perfect location!"
"Está muy bien ubicada en el centro de la isla , todo queda cerca y cuanta con club de playa . Desde el momento de la reservación ya te están atendiendo personalmente por WhatsApp. La chica Alejandra es muy profesional y simpática . Supero nuestras expectativas. El hotel es nuevo y tiene alberca en el techo y todo está muy limpio . Viaje familiar nos gustó mucho "
"Clean, AC, great service!!! Coming back for sure but maybe not the top floor. No elevators so go slow.
We stayed at Isla Mujeres June, summer season… phew… everything was hot including the ice cream! Jk. So the AC was just the perfect recovery.
This is in the heart of downtown, so it was great to be able to walk out into thick of the active night life.
Thanks!"
"Lovely not expensive hotel. Beds and bathrooms are not updated or fancy but it is right on the water by the best beach on isla mujeres. Pool is nice, no restaurant on property but so many places nearby. Multiple beach clubs are across the street! Will stay again. Balconies and hammocks with beach view is a million dollar view!!"
"En general, precio, instalaciones y ubicación excelente, el servicio y calidad de los alimentos del restaurante muy buenas y el personal atento y de buen Ánimo, sin duda regreso al mismo hotel en la primer oportunidad "
"TODO EXCELENTE. El personal extremadamente amable y te ayudan en todo. Tiene una gran ubicación en la calle principal donde están todos los restaurantes y tiendas. Muy bonito por dentro el restaurante y las habitaciones amplias, limpias y cómodas 10/10 muy contento con la reserva"
"Great stay (overnight). Good air conditioning (quiet).
Staff were great, friendly and always smiling.
Small balcony off room, 2 double beds, refrigerator, small bathroom with a large shower (shower head could use a tightening or replacement - water spraying over)
Quiet location, close to board walk. "
"Very clean and comfortable. Highly recommended! I had an amazing time. Very close to many different beautiful beaches.
It was a bit noisy Friday night (music) but I was able to sleep. "
