Skip to main content

HOTEL CARACOL ISLA MUJERES

2.0 star property
A peaceful retreat near North Beach offers travelers a chance to unwind by the outdoor pool or find quiet moments in the garden setting

Choose dates to view prices

HOTEL CARACOL ISLA MUJERES captures the essence of tropical living with its garden sanctuary and refreshing outdoor pool. Guests appreciate the convenience of WiFi throughout their stay, while the 24-hour front desk ensures assistance is always available when needed.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is ฿2,096
฿2,800 total
includes taxes & fees
30 May - 31 May
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

White sand
Hotel Posada Del Mar
Centro - Supmza 001
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
7.8 out of 10, Good, 1,000 reviews
The price is ฿2,538
฿3,203 total
includes taxes & fees
22 May - 23 May
Hotel Posada Del Mar
Compare similar properties

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM

Frequently asked questions

Does HOTEL CARACOL ISLA MUJERES have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at HOTEL CARACOL ISLA MUJERES?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at HOTEL CARACOL ISLA MUJERES on 30 May 2026 start from ฿2,096, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is HOTEL CARACOL ISLA MUJERES pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOTEL CARACOL ISLA MUJERES?

HOTEL CARACOL ISLA MUJERES doesn't offer parking.

What time is check-in at HOTEL CARACOL ISLA MUJERES?

Check-in start time: 3:00 PM; check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at HOTEL CARACOL ISLA MUJERES?

Checkout is at 11:30 AM.

Where is HOTEL CARACOL ISLA MUJERES located?

Located in Centro - Supmza 001, this hotel is steps away from Miguel Hidalgo and Isla Mujeres Ferry Terminal. North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.4

Very good

9.2

Cleanliness

9.8

Amenities

9.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 8 out of 12 reviews
Rating 8 - Good. 2 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 2 out of 12 reviews

Reviews

Verified

8/10 Good

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. Clean and good hot water !
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Esperanza

Liked: Staff & service, amenities, property conditions & facilities
Staff was very friendly, room was super clean and comfortable. Hotel is small and private so our stay was pleasant. I recommend this hotel and will definately consider staying here next time I travel to Isla Mujeres.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Johanne Lie

Liked: Cleanliness, staff & service, amenities
Beautiful room with everything you need (fridge, coffee maker, soaps, TV with Netflix log in). WiFi was good. There were both a ceiling fan and AC. They offer beach towels, but don't have very many, so make sure you ask early or bring your own. All in all the room was very comfortable. Location is good, 10 mins walk to the North beach and 3 min walk from the main street. 3 mins to the ferry terminal. The staff was polite enough, but not very friendly. We felt like we were an annoyance to them, when we should have felt welcome.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central hotel small and quiet.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Celci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, volvería a hospedarme
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel muy lindo cómodo y te hace sentir excelente….
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

Jenifer

Disliked: Cleanliness, property conditions & facilities, room comfort

Pésima y terrible experiencia en este hotel.

Pésimo hotel, instalaciones demasiado gastadas, mi mamá sufrió una caída fuerte por no tener señalamientos de escalones, el piso de la entrada es irregular, y al comentarlo con el personal de recepción, no dijeron nada, solo sonrieron. No se puede descansar pues al lado hay un bar ruidoso y la habitación no tiene privacidad, las cortinas no pueden permanecer abiertas ya que se ve toda la habitación por dentro, además de que había muchos moscos. Las fotos del hotel son engañosas, las áreas verdes y la alberca son demasiado pequeñas. En general fue una terrible estancia por el precio que se pagó. Tuvimos que cambiar de hotel al día siguiente y por unos pesos más, tuvimos una estancia maravillosa en otro hotel. Sugerencia no te hospedes si vienes con personas de la tercera edad o niños pequeños.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevligt samt prisvärt hotell på Isla Mujeres. Fint och fräscht.
Stayed 3 nights in Jan 2025
Verified

2/10 Terrible

Jose Luis

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025