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"No hot water. Also, they advertise free shuttle to the airport. When I came down before 7:00 a.m to catch the shuttle, they tried charging me. They would not help me to get a shuttle, and in fact, they put another group in the shuttle before me when I had been waiting. I found the place kind of dirty. It needs some new carpeting and some clean looking towels. This may be one of the worst hotels I’ve stayed at."

"Still a nice place with pleasant staff. The hotel is under going renovations, which is great as they were needed, but that should be mentioned in both the website and Expedia at the time of booking. Some guest may find this uncomfortable"

"Freundliches Personal "

"I enjoyed the bathtub with bath salt after my mt. Kinabalu climb. Very clean and comfortable stay for me. "

"住了4天，很乾淨，水量剛好不算大，隔音沒有很好，其他都算不錯👍"

"Convenient restaurants/shops nearby and entertainment at the hotel bar."

"Many places to eat nearby within walking distance. Airport shuttle not available as mentioned in provided facilities. Very noisy music coming from nearby establishments. Not able to sleep."

"The room itself was large, however it wasnt very clean, with rubbish down the sides of the couch. The apartment was old. The area between reception and the room was dirty. The laundry area was spotless. The staff were helpful and polite."

"Hotel was beautifully appointed, it is a little tired in some areas but it battles with high temperatures and blistering sun so to be expected, you could see they were maintaining it well and continually improving it. Rooms were large and well appointed. Air con was effective if a little loud, might be worth investing in some newer machines but like I said they were effective together with the room ceiling fans. Restaurants were excellent, great offering and all staff were so polite and very...

"Gym was in a separate building which was a little bit of a pain and yoga sessions were further still which wasn’t great"

"Helpful staff that let me check in early :)"

"Room is clean and comfortable. Staff are friendly and attentive to requests. Walking distance to Centrepoint shopping mall and Handicraft market."

"Bathroom is dirty and room is small"