โรงแรมและที่พักในArcetri

"The hotel is beautiful and the staff was very friendly. My room was not as clean as expected."

"A beautiful property. Clean and comfortable room. Excellent breakfast. Great value for money and would recommend. It was a shame the bar wasn’t open earlier and it would have been nice to have a coffee during the day, maybe reception staff could have done this? A little far out from the centre but of you are happy to walk 40 mins or so not a problem. Bus was also available but couldn’t work out how to pay for that without paying double on the bus!"

"Está al frente de las líneas de bus que te llevan rápido y barato al centro de Florencia"

"El desayuno es muy básico, comparado con otros hoteles del mismo calibre."

"A beautiful hotel located approx 25 min walk from ponte vechio bridge. The staff are super friendly and helpful. Dogs are welcome. Breakfast was continental with plenty of choice. Pool area clean. 2 shaded areas about 6 sun beds were out when we were there plus deckchair type seats. You are given a towel to use by the pool on arrival. Pool cold so ery cooling in the heat. 1 downside was the pool did need some updating of the tiles at the bottom of it. There is a bararea all very historic in...

"Worst service and the place dose not worth the price you are paying , please do your research before booking it, if not you will regret"

"Initial communication with Yassin was great. Unfortunately the property did not provide us with the specific address. It should have been 34M; our taxi driver dropped us way up the hill. I tried to call got no answer. Checked the Expedia post and it only said 34. When we finally arrived Yassin was definitely in a rush to leave. The room itself has huge potential however is VERY poorly maintained. Extremely dusty and evidence of mold. There were also Cobb webs hanging from the walls and ceiling....

"The location is wonderful. The apartment is spacious and, if you don't mind the somewhat steep stairs and the single toilet, is great. The staff is very friendly and helpful, and they addressed various minor issues professionally and in a timely manner. Information sharing could be improved, though — accessing the apartment was more complicated than necessary, for instance. All in all, very good stay."

"Beautiful unit in a great location, secure building, air conditioning, two bathrooms. Walking distance to central Florence. Good communication but having to phone to complete entry could be a barrier for some people. On the pricey side but really enjoyed staying there."

" "I recently stayed at your hotel and, unfortunately, my experience with the customer service was extremely disappointing. Despite the hotel's beautiful atmosphere, the staff were unfriendly, nasty, and even racist. They were not welcoming or kind, which made our stay unpleasant. If you're looking for a place with good customer service, I wouldn't recommend this hotel.""

"The rooms were very clean, plenty of lighting, storage space, & the pillows are amazing. The breakfast was really good & had plenty of variety. The spa & pool were excellent, especially due to the heat. The staff was kind and helpful each day."

"ALERT! Manager will try to deny this review as he said to us when leaving - THE POOL. Nice view and pool but we had to get our own towels from a bag. We had to clean chairs off of food/cigs & towels after waiting patiently for help. The one pool employee was never proactive. Also BEWARE, the hotel rents out the pool to outside parties so you may be left without anywhere to sit or get service which happened to us on July 21st. THE ROOM, is in high need of renovations. Dirty, bugs, ants...

"Loved the property and the staff. Clean, professional and friendly service. I felt the rooms were just a bit too warm in the summer time. Other than that, it was great."

"Staff was amazing.The bartender dam was fantastic.We had a fantastic time.Great location, easy to walk to everything.. Breakfast was amazing as well"

"Excellent hotel in Florence. Beautiful, clean, and the best breakfast. The staff members are kind and respectful. Definitely, we will come back."

"Great location, only a few minutes walk from both the Duomo and Santa Maria Novela train station. Simple continental breakfast but does the job. Staff were attentive and helpful. The room was nice for us as day travelers. If you’re doing a short trip to Florence, I would highly recommend this hotel. Also fantastic restaurant just next door with very good wait staff and DELICIOUS food"