"Hotel was next to a building site that started construction 7AM. Hotel room was dirty and staff was not service minded. I recommend not staying in this hotel. "
"excellent service, clean rooms. Simple but delicious Pho Noodle and fresh orange juice for breakfast.
They also booked and planned my 1 day Halong Bay tour and got me back in time for my flight: Perfect place for short layover "
"Excellent service during check-in and checkout. The property manager went out of the way to arrange taxis for us when we were finding it difficult to get app rides.
Not only that, he even volunteered to drive us to the airport, which was five minutes away when our app ride canceled at the last moment and we were getting late for the flight.
He insured a delightful stay for us in every possible way."
"When i walked in the receptionist, Trang, greeted me and made my check-in seamless& quick. When i asked about getting something to eat for the evening she informed me the hotel could order pizza and have it delivered. We had a slight language barrier, but she walked me through the menu & helped me order. When the order came she delivered it to my room. She also helped me forward money to a person from whom i had purchased gifts to take home. Her commitment to customer satisfaction was...
"This hotel is about 15 min from the airport. The front desk staff is friendly and helpful. Breakfast is included and you have about 5 choices for breakfast, from noodles to bread and eggs. The room is clean and there is a fan and air condition. This is our second time staying at this hotel. "
