โรงแรมและที่พักอัล มิสฟาลาห์

"The Kaaba view rooms were spectacular. Reception staff were warm and welcoming. Breakfast was the same almost all week, not really expecting to get curry chicken and mini hotdogs in Makkah.. should be more authentic arabian options. Cannot make local calls to even the laundry places in the Clock Tower, was told by operator to go to the reception, pay for the call and make the call from there, very inconvenient. Room were very clean. Overall loved the stay!"

"The best"

"Clean room, courteous and friendly staff Excellent location "

"the staff was courteous (specially Mr. Yasser). He was very helpful and available from moment zero to the last minutes we left the hotel. the rooms were spotless and the view to the Haram was amazing. everyone in the hotel was running to make our stay comfortable. One note to hotel Admin: Please reconsider allowing the transportation company "Almosafer-Transport" to operate from your hotel; I had very bad experience with them and i don't recommend it to anyone. "

"Front desk employees are great and friendly. Happy to help whenever you need to ask questions. Breakfast is great with a lot of options. "

"We loved it!! "

"Wonderful staff and clean hotel . Good location. The staff and the service are amazingly improved. We really are satisfied."

"Room was clean and maintained. Food was good and room service as well."

"The staff were excellent. Specially Ashia. She helped me move rooms due to noisey neighbours. The only downfall is the the walls are way too thin and i coulld hear everythimg in the next room. Otherwise great hotel clean and great staff. "

" My stay at Sheraton was truly enjoyable. The hotel is comfortable, well maintained, and very convenient, making it easy to relax from the moment you arrive. What really makes Sheraton stand out, however, is the exceptional staff. Their professionalism and genuine, client-focused service made a real difference throughout my stay. A special shout-out to the front desk and lounge teams, especially Nashwa and Safaa, whose warmth, attentiveness, and care went above and beyond. They made me feel...

"Spotless and very friendly "

"Staff in the restaurant was great"

"Super hotel rien a dire top"

"Exceptional Hospitality at Voco Makkah: A Special Thanks to Aziz Hazi. More than any other factor, it was the outstanding hospitality of Bell man Aziz Hazi at Voco Makkah that made my solo Umrah pilgrimage so profoundly blessed. He is, without a doubt, a top-tier hospitality professional who embodies what true guest service should be. From the moment I arrived, Aziz Hazi expertly guided me through the check-in process and clearly explained the layout of the hotel's multiple towers, ensuring I...