Great experience overall 10/10. Since we are Expedia Gold, hotel gave us an upgrade to Villa cottage with a bottle of Japanese sake for our dinner. Cottage is really nice with private outdoor Onsen and bath. They also have 10 different Onsen on property that you can use, most of those are private that notify by the sign outside if it is vacant or occupied. Traditional dinner was great, we can see all the detail of preparations and care. Staffs are friendly, polite and nice. We loved it.
ผู้เข้าพักจริง
เข้าพัก 3 คืน, กุมภาพันธ์ 2020
การตอบกลับจาก Mine วันที่ 11 มี.ค. 2020
Thank you very much for staying at our hotel the other day.
We look forward to seeing you soon on your next visit.
We were contacted by the property via Expedia before the stay to book the free shuttle which met us on time outside the JR Yufuin entrance. The property is someways out on the hillside far from everything else. Reservation with the shuttle would be required to visit town. Check in was great and fast and we were upgraded as we were Expedia Gold members and also offered a very large bottle of wine for dinner as part of the membership.
We were shown to our room by a very polite staff member whom also introduced us to the facilities.
The property has private baths and public baths as well as a female-only bath. The private baths are for you or your family to use (everyone can use it) and you simply find one that is vacant, hang an occupied sign, lock the door and the bath is yours to use for the duration until you exit. The sizE of the baths vary but can fit up to 6 comfortably. All amenities provided for.
Dinner was great, a lot of users commented that it was good but not excellent. I thought there was a noticable attempt to impress and satisfy.
Overall 10/10 with maybe the exception of more frequent shuttle services. Will definitely come back and recommend.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กุมภาพันธ์ 2020
การตอบกลับจาก MINE วันที่ 13 ก.พ. 2020
Thank you very much for staying at our hotel.
We will continue working to become a hotel that will be selected by many people in the future.
We sincerely look forward to your visit.
Thank you very much for staying at our hotel.
We will continue working to become a hotel that will be selected by many people in the future.
We sincerely look forward to your visit.
Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We will take seriously about your opinion and use it as a material for future improvement.
Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We will take seriously about your opinion and use it as a material for future improvement.
Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We will take seriously about your opinion and use it as a material for future improvement.
Thank you very much for using our hotel hotel.
I hope that you will return to Japan.
We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.
We look forward to your continued use.
Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time.
We look forward to seeing you soon on your next visit.
Stayed two nights for solo relaxation trip. Having multiple private hot springs in the outdoor setting was the greatest value of the place (the main reason for me to choose this place). Staff were very friendly and made my stay very convenience. Facilities are a bit old-fashioned, but it is traditional Japanese ryokan. So no complaints about it. Food was good enough, but not superb.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, ธันวาคม 2019
การตอบกลับจาก MINE วันที่ 13 ก.พ. 2020
Thank you very much for staying at our hotel.
We will continue working to become a hotel that will be selected by many people in the future.
We sincerely look forward to your visit.
The hotel staff are all very nice , has private family onsen is impressive! So we come again and again! We stay again in Jan
Ka Ka
เข้าพัก 2 คืน, พฤศจิกายน 2019
การตอบกลับจาก MINE วันที่ 13 ก.พ. 2020
Thank you very much for staying at our hotel.
We will continue working to become a hotel that will be selected by many people in the future.
We sincerely look forward to your visit.
We booked the independent house for a group of 4 adults. Two beds are in one room, but the heater was not working in this room and the temperature was around zero degrees the night we stayed there. Also the shower facility is outside the house.
Ho Ting
เข้าพัก 1 คืน, ธันวาคม 2019
การตอบกลับจาก MINE วันที่ 13 ก.พ. 2020
This time, thank you for staying at our hotel from some hotels.
We will continue to promote better service in the future.
We sincerely look forward to your next visit.
The facilities is relatively old,surrounding area is nice,the temperature of the onsen water is too low,you can imagine how it feels like taking a bath outdoor with zero degree. There are only 6 private bath houses,which intends to serve all the guest in the hotel,long line up during service hour.
The quality of the breakfast and dinner is impressive
유후인 역에서 걷기에는 조금 멀지만 택시타면 5분 정도(1000엔 미만)거리입니다. 일단 탕 갯수도 많은데 대부분이 전세탕이면서 노천탕인게 좋았습니다. 노천탕 씻는 공간에서 추울줄 알았는데 생각보다 안추웠고 몸은 따뜻한데 공기는 차갑고.. 정말 힐링 잘하고 왔습니다. 방에는 퍼즐이 있어서 맥주 한 잔 마시며 퍼즐놀이 하니까 재밌었구요. 다른 료칸은 안가봤지만 가이세키도 나쁘지 않았습니다. 거리만 빼면 모든게 완벽한 곳입니다.
The private Onsens were superb, especially the mineral pool (#1 Onsen). Room was large with private toilet and the hotel upgraded us to have our own bath tub. That was nice! Room was spacious and mostly clean (we found some dust and ladybugs in the room). Futons were comfortable and warm. Dinner and breakfast service was good but we’ve had better quality elsewhere. Room is a bit dated and need more modernizing.