"We really enjoyed our stay at the Old Vine. The staff went out of their way to accommodate us as we came in quite late. They helped us with parking and we found our room well stocked with everything you could possibly need on vacation! They even brought our breakfast at our room so we could, continue on our travels quickly. Our room was quite large and very comfortable! "
"One of a kind accommodation, friendly hosts and delicious breakfast. Perfectly situated 10 minutes walk from city centre but felt like you were in the middle of a quaint village! Cat was a bit aloof but it was a cat!!!"
"I’m so disappointed with this arrived and it was not even close to what I was expecting from the booking. Not to mention that I had to wait outside for nearly an hour and a half as someone else had taken my room and I had not been given any information on how to enter the property keys, et cetera. Once I finally got hold of The guy in charge, he was not very pleasant to deal with or very welcoming.
Due to the issues leading up to this point, I ended up booking somewhere else as just did not...
"Running Horse is very quaint and cozy. The dini g options are very nice and the service
natural and friendly. My husband and my inlaws stayed for only one night and were very happy with the accommodations. The countryside is beautiful."
"Nice comfortable room and bed. Pleasant staff at reception. We just arrived slept 1 night and left in the morning. No complaints here. Would be nice to go back and spend a couple nights and try out all the other facilities that are available "
"Lovely accommodation convenient location to the Brook.
Friendly staff.
Comfortable and clean rooms.
Shower slightly on the hot side for a perfect shower.
Very satisfied"
"First of all, its close to the train station and various busses which is a bonus. the price of the room was a bargain and provided what we needed just fine, a bed, tv, kettle, cups, shower? toilet and cupboards, so 5* for that.
we were on top floor which wasnt mentioned on the room directions on the ground floor, just said to room 21 but missed out 22.
there was no plug in the sink and no details for the free wifi so couldnt get internet.
the checkout time advertised was 11 and the door lock...
"Cleanliness requires attention.
Faced an issue with the lock while checking in and the customer support was very difficult to reach and help arrived almost after we being stranded for 2 hours . "
