โรงแรมและที่พักในวิลโลว์บรูก

"La stanza era pulita, ma soprattutto nuova ed in ordine. Il personale cordiale e disponibile"

"Great no notes"

"Unfortunately, my experience at this hotel was very disappointing. The room was not clean and I found multiple cockroaches during my stay. I even recorded videos because the situation was unacceptable. As a traveler, cleanliness and basic hygiene are extremely important, and this stay did not meet those standards at all. The hotel should improve room inspections, pest control, and overall sanitation before allowing guests to check in. I hope management takes these concerns seriously so future...

"Had a great stay at this location. We come here often when traveling to Chicago or the Chicago land area. The staff is great, the rooms were clean, and the rate was super affordable. Overall a good time."

"Very comfortable stay."

"Beautiful views"

"Upon check-in, Alex was kind and helpful. He gave us some great tips about the hotel and some things to explore and where to eat. Alex was moved by our mother-daughter trip before my daughter travels to Spain to study. He even left us a sweet treat which was a perfect end to our evening. The room, the view, and the shower were absolutely perfect! We will be back to Chicago and because of Alex we will only be staying at L7 when we do. Thanks for your kind words, Alex."

"I was surprised that they only provide paper cups in the room, like a motel. When complained, they told me they would send some glass cups, they never did. Very disappointed by their service. The room was very noisy and the hvac did not work well and kind of noisy. I don’t think i will return. They also charge lots of destination fees for nothing. The bed was very soft, no cabinets or drawers in the room."

"The bartenders Brandon and David"

"Good"

"We paid for a studio city view and when we got to the hotel the placed on the 5th floor. No city view from the window. TV / remote did not work. Had to cast from my phone. When I tried showering there was only ice cold water. I called the front desk to ask if I’m doing something wrong they said they are trying to fix it. I booked this place for the convinces of getting ready for my graduation which backfired completely when we found out in the morning still no hot water. They said they would...

"Very very nice"

"Great"

"Walls are paper thin. We literally heard snoring all night from the room next to us. Also, the smell of cigarette smoke kept coming into our room. Rooms were nice and clean. The view was 🔥."

"The staff was very helpful and friendly. They offered us great suggestions for places to visit during our stay and were very kind! The location was so convenient to the Chicago Theater! I will be back."

"The room is clean. The location is great with many nice shops nearby, including the Starbucks Reserve Roastery. It’s within walking distance to Navy Pier, Willis Tower, boat ride and many other architectural marvels. The breakfast is good with some variations each day. The staff are generally friendly and helpful. "

"Great room setup (4 daughters and mom/dad). BUT needed sheets and pillows for fold-out couch and took way too long to get. Overall, great stay."

"Clean room, nice view"