โรงแรมที่มีสระว่ายน้ำใน วิลโลว์บรูก

"Overall it was a pleasant stay! I didn’t like the employee that checked me out. He got nasty when I was asking questions about my bill. I also didn’t like the river view. I literally had to look out and over to be able to see the river."

"Great hotel"

"Check in was great. Everything after that was downhill. Let’s start with the bed bug that crawled across the corner of the bed. If I hadn’t gotten out of bed to check the bug that was on the wall near my son’s bed, I would’ve missed the BED BUG crawling on my bed. I called the front desk immediately. They put us in another room that was so dirty I had to hold back tears. It was 3 am and all I wanted to was sleep after driving five hours. I didn’t see any bed bugs but the sheets had stains, the...

"Room was clean and great size. Complimentary snack basket was there. There are 4 elevators split into 2 groups next to each other and one of the group of 2 was completely out of service. So only 1/2 (2) of the available elevators could be used. The Complimentary breakfast was amazing with eggs cooked to order by a chef and a large buffet with a lot of selections. Great hotel and a great location."

"Balcony is great. Pool and outdoor area really nice snd big. Staff is super helpful and pleasant."

"Very convenient and central to everything. There’s a grocery store next door and everything is walkable- navy pier, magnificent mile, the train. The team was friendly, restaurant employees were 10/10 amazing! Sweet concierge lady let me borrow her umbrella. <3 The pool situation kind of sucks. Not enough chairs or space and they are crazy about the pool towels. My kid had to get in the elevator dripping and cold bc the towels can’t leave the pool deck."

"There is no outside space. No patios no outside area to sit under the sun. I knew this going into it, but I really appreciate it once it was a beautiful day and I couldn’t go outside."

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