"It was a very memorable stay for our family here. The view was exceptional. The best part about our stay is having Frankie coordinate everything for us from pick up at train station, dinning, tickets to Zhangjaijei National park to the ins and outs of the area. He went above and beyond to make sure our stay was comfortable and enjoyable. The staff were very accommodating. I would love to stay here again next time I visit. "
"Our stay at Pandora Vista Retreat was truly exceptional. The hotel offered outstanding service, going above and beyond to accommodate all our needs. Surrounded by breathtaking views, the location was both peaceful and picturesque. Linda, our main contact before arrival, was incredibly helpful in ensuring we reached the resort safely. During our stay, Winnie, the resort staff and English translator, was always available and attentive, making sure everything ran smoothly. We couldn’t have asked...
"Before you book: if you haven't stay on a mountain hotel, and you don't know how to handle some bugs or moisture, don't book. This hotel is in the mountain, so there are bugs and moisture visible. Fungus on the shower curtain, and the hotel needs maintanance, but overall great. Chinese beds, and if you can, as almost all budget hotels, bring your own router, as wifi is low. Location is excellent, chineswe buffet is so-so, but works, and the staff if INCREDIBLE kind and helpfulness. The night...
"If you’re looking for a peaceful retreat surrounded by nature, this hotel is a true hidden gem. Tucked away in a quiet location with breathtaking mountain views, it offers the perfect escape from the noise and stress of city life. From the moment we arrived, we were impressed by the serene atmosphere, friendly service, and the attention to detail throughout the property.
The rooms are spacious, clean, and beautifully designed to blend in with the natural surroundings. Our room had a large...
"Location was completely wrong indicated at the Expedia page. Outside of town in a forest area. You need a taxi as no bus line is available near the hotel."
"Absolute gorgeous view from the balcony. The front desk staff and kitchen staff are so friendly and helpful with guidance in zhangjiajie. My family had a wonderful trip thanks to them! "
"I was a little skeptical when booking this stay due to a lack of review availability. I was later told that this was their first time on Expedia. That being said, I’m very glad to have booked this stay. Mr. Wang did a great job, he was always available, did his best to give recommendations and communicate. He even made sure that I ate and was comfortable. I stayed in tent 2 which had a gorgeous view. This was a perfect place to stay for a few nights stay, but even if you wanted to stay longer...
"The owner made things very easy for us. The best host even we had a language barrier, she tried her best to help us. We had very generous breakfast. The property is very clean. The site location scenery are fantastic. We had a room with glass all around. We would recommend this place to everyone. We would like to suggest to Expedia is to put the adresse of the Warm place clearer with the phone number of the owner and her her name so we can contact her.
We spent 3hours with the local taxi...
"Nos guiaron y nos ayudaron muchísimo para ir a Tianmen Montain. Cómo mexicano es muy importante, gente dispuesta por la barrera de idioma además tuvieron la atención de llevarnos al aeropuerto. "
"This is seriously one of the best places I have ever visited. The staff were absolutely incredible -- they helped plan out my itinerary, arranged all the tickets, provided transportation. They didn't get into any games if up selling stuff. Everything was just honest support. The rooms and views were spectacular. Super clean. I rarely give reviews but the staff here are deserving of recognition. Absolutely one of the best places I've stayed."
"This hotel was comfortable and the staff made us feel like family. They went out of their way to help us including booking tickets, organizing rides and working to make our stay exceptional. "
