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"The hotel is a modest place to stay. However, hotel manager Carol is an excellent host. She is professional, knowledgeable, and makes your stay very comfortable. Personnel are friendly, the small family restaurant offers nice meals. Location is great."

"El personal es inigualable! Ha sido la estancia que más he disfrutado en mis vacaciones gracias a su hospitalidad, en verdad te hacen sentir como en casa, todo el tiempo están atentos a tus necesidades y siempre dispuestos a ayudar. Los noodles en las mañanas y el café, exquisitos! Habitación grande, de dos recámaras en dos pisos, con todos los servicios 6 vistas espectaculares al pie de la puerta al cielo. En verdad gracias por todo! No puedo esperar a regresar! "

"Room are super clean and staff is Verry helpful to us "

"Our stay was fabulous. We got a room upgrade it was amazing. Staff were super helpful and very nice. Breakfast was also good. Special thanks to Xiaoxiao who help us with tickets and to make our stay smooth. Also thanks to Hailey who also helps us at the reception. Everyone was so kind and nice. I definitely recommend this hotel"

"Staff was so pleasant and helpful. Room is spacious, clean, quiet, bed is comfortable, comfortable pillows, good shower water pressure, and the buffet breakfast is a must!! The location is across from Tianmen Mtn entrance. Centrally located with walking distance to many restaurants. Also gave a sample jar of the city’s fine tea and a souvenir. Def would stay here again. Highly recommend."

"None"

"Very good! Clean room, helpful staff and family friendly. Name is a bit hard to find on apps such as DiDi but overall great service, close to restaurants and shops."

"Amazing stay… very peaceful. Come here for zen and helpful staff."

"From the time we had arrived, to the time we had left, the staff and service was excellent l, and they treated us as their own family. If i could give them a higher rating i would. My wife enjoyed every single second we stayed with them. They were very friendly, were very helpful, and would go above and beyond to service you and help you on your stay. My wife and i l9ved staying with them. The room was outstanding and the views were beautiful. ❤️❤️"

"It was very clean and a good breakfast. But the staff does not speak English for questions needing to be answered. "

"Our family loved it here! The location is absolutely stunning, right at the base of the Avatar mountains. The two pools are beautiful, and the kids had a blast. Breakfast was delicious with great local options, and the free shuttle to the park made everything so easy. Big thanks to the super helpful front desk staff—they booked all our tickets and helped plan our days. We felt so well taken care of. Highly recommend!"

"The rooms were spotless and the staff wonderful, unfortunately the property is quite run down ie the pool area and property facade. The staff are amazing and so hospitable, going out of their way to make your stay enjoyable. The comp breakfast was very welcomed as no places to eat in the area, we also ate dinner one night and it was lovely, simple and tasty. It’s a quick walk to the middle gate entry too national park. Taxis to/from property are about 50yuan to Wulingyuan and 100yuan to...

"No.5 Valley Lodge was the absolute highlight of our honeymoon. My wife and I stayed here during our visit to Zhangjiajie, and nothing else came close. You wake up surrounded by mountains and rice fields — literally inside the national park. Breathtaking and unforgettable. This isn’t a luxury hotel — it’s a mountain lodge, and that’s its charm. Rustic, big, built entirely out of wood. The staff are the heart of this place. Shoutout to Frankie for making us feel at home, and to the Tea Master for...

"The complimentary breakfast was excellent, offering a wide variety of options. The hotel is conveniently located just a 15-minute walk from the East Gate entrance of Zhangjiajie National Forest Park. The staff provided good service, and the room was clean and well-maintained. I used the washer and dryer to clean my clothes."

"Do not be afraid to stay with the locals people are very nice around and the host is super super helpful. Will go back "