โรงแรมใกล้ชายหาดวิร์เจน, Playa del Carmen

"Please don’t be mislead by negative reviews regarding the service and quality of the resort. First please understand the model of the hotel which yes it’s tight security but are you telling me you don’t appreciate that? The quality of all food you will eat already included in your nightly stay is really incredible. Yes small portions but quality is more important. I can find one time in 5 days that staff didn’t say hello. So we understand the tipping process in which services are delivered which...

"Amazing stay! Incredible staff and a truly beautiful property. "

"Service, food and property were stellar. "

"Great experience all around. Nothing bad to say "

"Butler service is fantastic. Andre’s, Kevin & Sebastian were always attentive and addressed any request or concern upon notification. Much appreciated!"

"Incredible hotel, well thought out with attention to detail. Our butler Jean-Luc was extremely helpful and reactive with all of our requests. Loved that it was smaller occupancy compared to other hotels in the area, with plenty of opportunities to see flora & fauna. We really enjoyed the meal at Woodend, breakfast was great, but found the lunch/dinner food at Casa Mayor to be a bit mediocre. Spa was wonderful, Claudia gave a great massage and the hydrotherapy pools are a nice touch. Also very...

"I love the property clean and new, I love doing wakeboarding, I love Otis junior the dog . I dont like the equipment for wakeboarding, its a very expensive sport and the boards, biddings, safe jackets everything for it is very old and they are all broken "

"Super underrated, we booked this trip before looking at the reviews...so we didn't really have an option but just to thug it out and see how it goes. Bam, best trip ever. Food was great, staff beyond nice and soo much to do. Beach was as clear as day and much bluer than the beaches beside our resort."

"Quarto impecavel. Equipe de concierge e transporte muito atenciosa. "

"Restaurants were great. Food was so good. Enjoyed our stay. Relaxing. Great time. "

"Beautiful property. Wonderful staff. A very special place that combines luxury with tropical grounds and incredible people. "

"s"

"Akbal Playa had an authentic Mexican esthetic and had the extra benefits of a kitchenette. I will definitely stay here again."

"Our check-in day hotel manager and our dedicated support staff went out their ways to accommodate us after unexpected hiccups of our first night stay. Starting from our second day of stay, our experience started turning around and reached one of our best overall luxury hotel experience toward the end of our 5 day stay mostly because of the friendliness and attentiveness of every hotel staff we have encountered. The beach club and kids center, swimming pool and the private beach, all highlights...

"Cleanest, most luxurious, most respectful staff in Cancun"

"I didn't have problems with parking"

"Pros-The hotel is a small boutique hotel.It has a fantastic setting.The beach is beautiful and you are able to see the sunrise from the beach.the loungers are sufficient.The beach club and rooftop restaurant have a good selection of food.The staff specially Ann at reception were hardworking and friendly.The system of contacting them through WhatsApp works wonderfully and they get the job done immediately.they organised taxis etc and organised a wonderful New Year’s party.The decorations were...

"Excelent and tasty all kinds the food. Looks like special sheff chooked it. The atmospheric, type of the gusts, the quietly and the very special architectural of the place inside the jungle, including few kinds of animals, make it the best place for vacation."

"The staff was extremely courteous and accommodating "

"Room was spotless. Service was incredible. Food was excellent. "