Stayed here mid September 2022. After reading some of the reviews I was a little concerned but was relieved on arrival. We arrived early morning to be greeted warmly. Shown to our room which was located in another building. The room was in need of some TLC but was clean. The bed was comfortable and had a good nights sleep. Someone had left a review about the hot water but if you leave the water running for a short while the hot water begins to flow. Location was great and after the first night got use to the bells.
Location is great, literally in San Marco Piazza, small hotel with unique rooms, I got room 6 and was very nice with small terrance overlooking San Marco's dome.
Praticamente in questa camera sei dentro a San Marco…apri il balcone e hai i cavalli della basilica a pochi metri e poi una vista sulla piazza che di sera è spettacolare..
La camera bella comoda pulita
Il personale super accogliente e simpaticissimo e molto disponibile …insomma tutto SUPER ci ritornerò di sicuro
Rispetto al preventivo ricevuto, all’arrivo mi è stato richiesto il doppio della tassa soggiorno naturalmente senza ricevuta. La posizione è ottima ma non è certo un 4 stelle.
Super Lage, große komfortable Zimmer. Aber leider höhere Stadtsteuer kassiert ohne Beleg, kein Sekt wie versprochen, überhaupt Kühlschrank leer, Mobiliar tlw. Defekt, WC Absaugung tropft stark auf WC (man braucht Schirm auf WC). Ansprechperson nur bei SCHLÜSSEL Übergabe und Steuerzahlung anwesend. Rezeption wurde saniert und war nicht aktiv.
เข้าพัก 4 คืน, พฤศจิกายน 2021
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
piumatti
16 ต.ค. 2021
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Relais san marco venezua
Posizione strategica .. bellissima . Stanza grande abbastanza oulita. La camera avrebbe bisogno di un po di lavori di manutenzione . Nn ce la reception .. ma ti danno un riferimento tekefonico x qualunque problema.4 euro di tassa soggiorno a testa al giorno mi sembra un po caro e ci avevano promesso una bottiglia di vino ma nn l abbiamo vista .. posizione fantastica centro
Excellent hotel, very helpful friendly and approachable in a awesome location near St Marks. Decor was outstanding and to a high quality. Multi lingual reception. Overall would stay again
Room ok but no service desk which made checking in take forever and visiting a different hotel. Room in need of attention, loose electrical socket, washroom tap not working. Also room nowhere near the standard of the rooms in the photographs. Feel mislead and disappointed
Relais Piazza San Marco, no es un hotel.
Es un B&B que depende del hotel Bella Venezia.
El B&B, no tiene seguridad y está descuidado.
La recepción del Hotel Bella Venezia aceptó cambiarme a este hotel.
The gentleman on reception was lovely, however the room was tired. Fixtures were not well maintained. Only had cold water when showering in the mornings meaning they didn’t have hot water on for the whole day. Electric point in bathroom was intermittent so I couldn’t charge my phone. And.....this is the worst bit...reception didn’t open until 11am!!! So when I wanted to check out and leave my luggage so I could go sightseeing they were shut. Had to leave my keys on the floor outside the locked reception door and take my luggage across town to a storage locker. Called the out of hours number (for another hotel) and was spoken to really rudely. I paid a fortune for a tired, dates, dark, noisy room with no hotel staff when you might need them. Shocking!
Checkout was not smooth. No place to leave keys that I could see so I left outside reception front door. I tried calling the “9” extension twice but they don’t pick up during late hours. Glad there wasn’t an emergency. I had to leave to catch the 5:55am water taxi. I didn’t care for elevator not being operable after reception closes. After long days of walking having to walk up and down 3 flights of stairs was annoying especially when I had to leave early with my luggage. I think reception should have the water taxi schedule if possible. It would have been extra helpful. I was told to go to water taxi station but again after long day I just wanted to go to room. TV in bedroom didn’t work well and was only able to get 2 channels. What was nice was at least having 24/7 access to hotel with keys. The room was spacious and equipped with mini fridge and a desk. Bed was big, clean, as was bathroom. Location was excellent in the heart of San Marco Square. Overall very nice stay. But the little things matter in hotels and those little things would have made such a difference.