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"Convenient area and friendly staff."

"The Lucerne is in a great location in a safe, convenient, legendary neighborhood. Abundant restaurants and hangouts nearby in any direction for a true New York experience, quite removed from high density tourist hotels. Easy subway access to other areas of the city or airports. The Lucerne is where locals refer friends and family to stay. Not cheap, but a fair value in New York, and far less than other similar venues. If you pay less, you will get less. The Lucerne is quiet, clean,...

"Foi muito bom, boa localização, limpeza, excelente atendimento, os funcionários do hotel são os melhores, o café da manhã era muito bom, mas durante os 8 dias o forno estava quebrado nos impedindo de pedir coisas quentes."

"we enjoyed staying at the hotel very much"

"The accommodations were excellent and the staff was outstanding. Lots of great restaurants nearby, a 5 minute walk from the subway. I will absolutely stay here again. "

"The Mandarin Oriiental is a beautiful charming hotel on the Upper West Side with great atmosphere and a far more welcoming wonderful accommodating staff! The staff was outstanding and the service impeccable. I had a horrendous experience at the hotel I had booked with my mother in Soho that week who lost our reservation and couldn’t care less, even when I showed them it was not cancelled. They were not helpful and we were frantic trying to find accommodations at 1am. My mother had a knee...

"Classic buiding. A bit old but adorable and well kept. "

"Price, staff and quality were great!"