"When i walked in the receptionist, Trang, greeted me and made my check-in seamless& quick. When i asked about getting something to eat for the evening she informed me the hotel could order pizza and have it delivered. We had a slight language barrier, but she walked me through the menu & helped me order. When the order came she delivered it to my room. She also helped me forward money to a person from whom i had purchased gifts to take home. Her commitment to customer satisfaction was...
"first the location " good " case of this trip we go with group ( friend ) so, everybody can go in -out to anywhere totally good hotel
thanks for service :)"
"Tolle Suite für 4 Personen. Gute Lage. Personal sehr zuvorkommend und super freundlich. Ein Highlight ist auch der Dachpool mit Bar, wenn auch sehr klein. "
"Great hotel, wonderful staff and restaurant, beds are super comfy. Cocktails are great and bar and restaurant staff are so accomodating! We will definitely be back. Thank you Peridot staff!"
"In the heart of the Old Quarter, lovely owner and staff. Room was exactly what we needed, comfortable beds, clean and tidy. Had everything you need as a base while you are sightseeing and touring. Thank you so much!"
"Even a bit old hotel, all staffs are very friendly and nice. They knows how to deal with the customer professionally. The buffet breakfast is also good. Very worth to money."
"It was central to everything...
What i didnt like?
Was the muggyness! I could not wait to return back to the hotel room. 16 degrees all night,
Otherwise we wouldntve been able to sleep.
Thank you to Alex and Sebastian for your hospitality"
"This is a perfect hotel to stay in when visiting Hanoi. The hotel is really well located and walking distance from a lot of things. It is clean and well decorated. Breakfast was delicious, there was a buffet selection and an additional menu that you could also order from. The staff are so friendly and kind. I was unwell with food poising during my stay and they couldn’t have done more to help. Thank you so much! "
