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"This hotel I just ok. The downside is expect to que for at least 2 hours checking in at 2 pm make sure you select a superior room still small but ok if only here for a few nights. The hotel has 1250 rooms so expect to line up for breakfast. Breakfast has a great selection. Hotel Restaurant extremely expensive but there are other rests nearby. Ten minutes walk to the Government buildings observatory with great views of the city "

"Clean, staff was helpful, and it accommodated my family and I well. "

"Super convenient for walkable access to Haneda Airport. Lots of shopping and food options.. Very nice Spa. Clean rooms (we had a Bay view). Helpful Staff. "

"The room is clean and bed n pillow so comfortable , room is spacious , bathroom is great , they provide toothbrush with toothpaste , comb, facial cleanser, pajamas , etc . It has Lawson store beside it and train station urayasu . Love it n will comeback "

"Great "

"Bit of a walk if you are coming from Shinjuku station but otherwise no major issues "

"Wonderful"

"Very clean and comfortable! Excellent location and away from the loud noise and crowds on Shinjuku! "

"I loved everything about this hotel! The staff is excellent and professional. The decor is beautiful. There are several restaurants and shops. One of the days we were there it rained all day and we never had to leave the hotel--we ate, we shopped, we spent time in the lounge on the 47th floor looking at the amazing scenery. Our room was comfortable and clean. Lastly the location was excellent. It is walking distance to the Shinjiku nightlife, but quiet near the hotel. The biggest surprise was the nightly Tokyo Night and Light Show from 7 to 9:45! The show is projected onto the Metropolitan Government building right across the street from the hotel. We had front row seats from our hotel room. We were able to get onto the Hop On Hop Off bus a block from the hotel. This is an amazing hotel!"