The location of this hotel was perfect, literally only a 5 minute walk to the Shibuya scramble and the mix of all the shopping areas. Felt safe around the streets near the hotel despite it being surrounded by many bars. Staff were very help sorting out our aircon as we couldnt get it to blow cold air ourselves. Only cons i would say is the carpet in the room definatley needs a update as it was old and had many stains in it. And the all glass bathroom to me is such a dumb idea, slammed my knee into the glass door walking into the bathroom multiple times, i can imagine someone would do the same and potentially shatter the glass and injure themselves.
We had an amazing time here. We did rent a car for a few days just to drive something cool and fast in Shibuya and we found multiple parking garages in the area. The team was great here they seemed like they spoke English fluently. The room were smaller than in the US but super comfy and had enough room for all our stuff and room to bring more. The area is great lots to see and everything is walkable. We were super close to Publix which we used a few times since we were so close and here for 7 days and 6 nights. We didn’t have anyone come in and clean the room but they replaced all towels every day by leading a black bag for us. We left any and all garbage outside the door and it was taken care of for us. They provided nice robes, slippers, shampoo, conditioner, and body wash in the room. We grabbed a few things from the front desk for free: hair brush, wash clothes, a razor. They did have other items we did not need located at the front desk for free as well. I would highly recommend. You’re so close to night life and so any attractions and shopping it was worth the stay.
The staff was supper helpful when they were on duty. The are below the homeless a bar the ppl partied all night yell and screaming to the morning light. The bathroom in my room smell like urine