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"The staff was amazing and very welcoming. The rooms are very clean, they always checked if we needed room service. It's a great location, close enough to New Orleans where it's a short drive but far enough to be away from the partying. The pool area was nice, they cleaned the pool right before we went to use it. The breakfast is small, it's a grab-n-go breakfast but it's great to just get something in your belly before you head out for the day. They have coin laundry if you need it. We would...

"I was given a room and the odor was very bad and then I asked to change the room immediately the staff was helpful and they changed the room and the second room there was a water leak from the roof and the carpet was wet inside then again the staff changed me to the third room and where I still had the same issue water leak from the roof and carpet was wet and smells very bad"

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"Staff were sweet, break fast area had a huge line Missed it !!"

"Overall, it was very average. The condition of the grounds and rooms were noticably dirty. It's an aging hotel but a little better upkeep would go a long way. While it's in the same class as holiday inn, it just can't compare."

"It was so cold in the casino it was unbearable. People were walking around with bath towels around them. It was terribly expensive. Very disappointed."

"This was a bad stay. The property has no amenities and was not well kept."

"We were traveling and a stop in New Orleans wasn’t planned therefore we made no reservations. The hotel staff was so kind and accommodating. We were with another couple so we tried for adjoining rooms. None were available but the two staff members worked together to get us all check in and rooms in close proximity."

"Wonderful location."

"Very clean and well maintained hotel. Excellent location. Very close to French Q and Canal Str but not in the noise."

"Rooms where very clean, and the staff was extremely helpful with directions or any other needs like a cab and with discounts to attractions."

"We upgraded to a corner room in a tower. Wonderful view of the city and the river"

"Staff are outstanding from the valley parking to the front desk"

"Great stay! Stay extra nice and helpful!"

"The staff was great.. the pictures definitely need to be updated of the amenities. Other than that it was a good hotel to stay in while in town."

"After reading some of the reviews I was skeptical about booking but was pleasantly surprised by the stay. Staff was very welcoming and friendly. Clean facilities, comfy beds and the water pressure in the showers were superb. I would definitely book here again! The breakfast was mediocre but it served its purpose… the dinner at the onsite restaurant was pretty good."

"Loved the vibe and the staff were awesome. Rooms a little small but the decor more than made up for it."

"This was one of the best places we stayed in New Orleans!!! Been here a few times and will come back to the Four Points again! Clean, friendly, amenities. Loved everything about it!"

"The Hampton Inn on St. Charles Avenue is very clean; has great service; is located on the streetcar route; rooms are spacious; and it is located in the beautiful Garden Strict, and Superior Grill is 10 feet from the hotel property. There’s also a Fresh Market very close to the hotel. We love this hotel!"

"Beautiful hotel with a rich history. The location was great. Within easy walking distance of restaurants and interesting shops. Valet parking only, so be prepared to pay a daily parking fee if you’re driving there. Onsite restaurant was very good. $95 per person for a 4 course meal, if you’d like that option. We don’t drink, but there’s a a really nice historical bar, onsite, if you’re interested. The room was very nice, but on the smaller side since it’s an older historic hotel. No...