10/10 ดีเลิศ
Stacie
เดินทางเพื่อธุรกิจ
19 เม.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The staff was the best part of my visit! I am NOT a Best Western fan. However, my trip was booked at the last minute. Due to the number of conferences and other activities happening in New Orleans at the time, hotel availability was limited. I picked the Best Western St. Christopher because it was conveniently located within steps of my conference, the hotel offered free breakfast, and because of the price. I must say that I was very impressed—especially with the staff.
During my five nights and four days stay, I only saw four people working at the front desk (Manager Ray, Front Desk Staff Members Gianna and Akeyla, and the Bellhop Jeffery). When I tell you these four people ran that hotel like a well-oiled machine! They were so professional, courteous, and helpful. For many years, I worked for one of America’s top retail chains as a customer service manager, so I recognize great customer service when I see it. Never have I experienced a hotel staff that delivered the level of customer service that this team offered. I would have tipped Ray, Gianna, Akeyla, and Jeffery $1M a piece if I could. They are definitely worth their weight in gold, and I hope the company sees that in them. As mentioned earlier, I was not a Best Western fan, but I am now! The staff has converted me! I am already looking forward to staying at the Best Western St. Christopher next year!
Stacie
เข้าพัก 4 คืน, เมษายน 2024