"The place is good and the staff are very accommodating.
There should be a mirror inside the room not only in the bathroom just in case someone will use the bathroom and you need to prepare yourself."
"The hotel is beautiful, clean and the service is amazing. It’s located in the old quarters so you need to be prepared for a busy and loud street. But once you enter the hotel, it’s feels like you walked in a completely different place "
"Even a bit old hotel, all staffs are very friendly and nice. They knows how to deal with the customer professionally. The buffet breakfast is also good. Very worth to money."
"Great place to stay - quiet, clean, with a comfortable bed, good shower and a safe. Good location but far enough away from the busy streets around the Old Quarter. All the staff were very friendly and helped me with booking my trip to Halong Bay. Would definitely recommend."
"The Oriental Jade Hotel in Hanoi's Old Quarter is a true gem that blends traditional elegance with modern comfort. Its superb location makes exploring the city effortless, while the friendly staff, clean rooms, and delightful breakfast create an unforgettable stay. Surrounded by cultural richness and vibrant streets, this hotel offers a serene escape in the heart of the city, making it a perfect choice for anyone visiting Hanoi."
"Just wrapped up our stay at Alisa Hotel & Spa. The staff, especially Tim and Jane, were very friendly and helpful. They helped us arrange transfers and were quick to respond when we reached out with questions. We would stay again. "
"The staff are very friendly.
Various facilities are available for exercise (swimming pool, fitness club, driving range).
The variety of food at the breakfast buffet is commensurate with the price paid.
The rooms do not feel cramped.
I was provided with a free minibar."
"Lovely stay, lovely staff, great location. I was upgraded upon arrival, room was spacious and bathroom very modern. I slept so well!
Gym on rooftop was small, but had everything you need.
Breakfast was amazing! Large selection of dishes including usual breakfast items as well as more brunchy options like grilled chicken, noodle soups, stir fried veg, salads, and fruit.
Staff were all so kind and lovely.
Great location, walkable distance to all cool things around Old Quarter.
10/10 would...
"The breakfast had good variety, and when we arrived early and the room wasn’t ready yet, the staff sent us up for breakfast. They didn’t charge us for this, and we appreciated it after a long journey. It is the type of gesture that sets a hotel apart from the crowd.
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"I really satisfied with this hotel. All stuff are very kind. The breakfast was so delicious and the sky bar was lovely as well. Thank you for everything.
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"I treated myself to a massage at the hotel’s spa and it was pure bliss. The space was peaceful, clean, and beautifully decorated. The therapist was professional and tailored the treatment to my needs. It was the perfect way to relax after a long day exploring Hanoi. I highly recommend taking advantage of the spa service during your stay!"
"Excellent service with incredible location!!
It’s my first time fly to Hanoi and i decide to stay here because of location is close to shopping market so it can easily walk and find somewhere to eat. Also close to lake so we can walk around in the afternoon for relax. Luckily, we stayed Friday- Sunday. There’s night market. The service mind is one of our impress cause we cannot speak Vietnam but staff is very kind to explain and welcome to help us to find restaurant, calling Grab, guide the...
