Our initial deluxe seaview room had a leaking sink, which they came to fix promptly. They couldn't fix the AC which wasn't cold, and in the end had to upgrade us because there weren't any deluxe rooms available. The new room, suite actually, was heaps better, but isn't all toddler friendly. There are lots of steps everywhere, and the pathway to the patios and private pool were of different heights with no railings so it was not toddler friendly at all. It is also not brightly lit at night so if you don't have some light with you, don't venture there. Water pressure was also not great for both rooms. Breakfast was very basic, so don't expect too much. Basically had the same breakfast all 4 mornings. The hotspring pools were quite nice, not as clean as I'd like it, but good enough. The pools had different depths(levels) so my toddler (13mo) could walk on the shallowest area. This was the best pool I've seen so far for a young toddler. Hotel is far away from the city (1.5hrs) and the beach is although good for a walk, not great at all for swims. There's also no water provided to clean off sand from the beach. Overall, 5D4N was a bit too long in this place. We've only enjoyed the pools (hotspring, icy pool and regular pool) a lot, which is a plus for our toddler.