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"I’m not sure if the hotel had a lack of staff but I called for towels and never received any, the next day they brought towels shortly after I called again."

"Small room, good for short term stay"

"Valet parking was easy and worth the extra money to be able to take your car in and out of it a few times during your stay. Hotel room had great views on the 18th floor with tall ceilings. Room was clean and had everything I needed and lots of space. The bathroom barn door style was sticking at one point and maintenance came immediately to fix it. Friendly staff. Comfy beds great location to shopping, river walk, parks, Navy Pier. no complaints. "

"Everything was perfect. The only downside is that they don’t have a restaurant and I didn’t know that before booking. Otherwise, everything was great."

"They had a free drink coupon which was nice. We didn’t get a chance to use it but the thought was nice."

"This hotel is well located near Navy Pier, easy to commute to other parts of the city."

"Amazing staff. Clean rooms!"

"One of the best hotels I’ve stayed in!"

"Great"

"Great location!"

"Out dated. Room was not clean enough."

"Clean rooms, comfy bed."

"Clean room, nice view"

"I will come back here next time I’m in Chicago! It is located near the subway so you can easily move through the city. Very recommended !"

"Wonderful location"