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"Clean room"

"It had all we needed and more!"

"Breakfast and parking not included"

"The breakfast was excellent.I did not use the gym"

"It was very centrally located to see all the sites and get anywhere I wanted. Housekeeping did not visit the room at all. And the room was badly lit. "

"Clean rooms friendly staff "

"Very convenient location, kind staff, and comfy rooms. "

"The hotel was nice overall. The bathroom was a little questionable with the door not closing. Other than that everything else was great."

"Loved everything "

"Location was perfect. Everything else was meh!!"

"Pros: Excellent location!! Super close to Shedd and Field. It’s in a quieter part of town — perfect for families with young kids!! Cons: We had two rooms during our visit. The non-city view room was super dark and dreary and seemed a bit run down. The city view room was much nicer! On our second night, my kids used the hot tub and there was clearly too much chlorine added. Our eyes watered, it caused us to cough, and the foam literally bleached and caused the fabric on their bathing suits to...

"This was by far one of the worst hotel experiences of my life. The property condition is dated and not aligned with the photos. The towels had visible stains on them. The coffee maker has and old and used pod in it. The bathtub was clogged then my room wasn’t cleaned on a two night stay. I’d highly recommend any travels to avoid this property at all cost. Then to charge a destination fee of $25 per day but run out of food choices a breakfast is incredibly. Id describe this as a historic...

"The hotel facility and room were decent enough, however, my chief complaint was with the shuttle service they use to bring travelers from the airport. I received an email from the hotel partner to provide transportation, and I booked a pickup for my wife, arriving sperately, for $106. The service was to meet my wife with a sign with her name on it, but the driver never left the parking lot and it ended up being 45 minutes before they could connect. An Uber would have been twice as fast and much...

"Clean room and nearby the best areas of downtown "

"Nice, clean, and quiet hotel. Staff was super nice and the bed was comfortable. Will make reservations again!"

"This hotel has a great staff and great location. It definitely felt older and the rooms were very small. "

"The only hotel I’ll stay at in Chicago!"

"This is our favorite hotel in Chicago. The only thing that was different on our last trip was the parking garage next door. It is under new ownership, and they made it very difficult to leave and come back, even though we bought a three-day pass with in-and-out privileges. The management at Claridge House is aware of the situation and is working on a solution. "