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"class"

"Nothing to complain about at this fab hotel! From the room to the staff, excellent service."

"Great hotel maintained to high standards with excellent staff!"

"Nice room although could be a bit cleaner, great breakfast and very friendly staff"

"The staff is on check in and out were fantastic and room was great quality "

"I booked a superior room which was very comfortable and clean. We overlooked the river and had a double aspect room (317). Staff were all very friendly and went out of their way to see that we were happy."

"Staff were lovely - bright, cheerful and very helpful. We ate there every night as both the menu and the food were very good. Will be going back when next we are in Hexham "

"Unbelievable value. Rooms super clean, staff very friendly and an amazing restaurant. "

"Best hotel in Sunderland, bar none "

"Beautiful venue for my brother and his new wife's wedding "

"Very good location, lovely clean hotel Good choice of breakfast and very friendly helpful staff "

"We have just had a wonderful stay here as my other half was doing the Great North Run. The staff were so helpful polite and attentive. The room was excellent spacious .really comfy beds full bathroom and had everything we needed as well as very quiet. So now comes the restaurant........ wow just wow the food was top notch all freshly cooked and some of the best Italian we have ever had. Portion sizes are not for the faint hearted ie great for a pre run carb load tea for my partner but so...

"Overall great. Beautiful surroundings, amazing breakfast "

"Friendly staff, nice room, nice breakfast and good dinner options. "