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"No cooked breakfast when I was supposed to get an English breakfast "

"This was our favourite stay during our road trip around west Scotland The staff were incredibly polite and kind natured The food was amazing ( large portions ) The decor is quirky and charming We stayed in what I could better describe as an apartment more so than a room- stone floors and lovely and clean The staff recommended a walk for us with the kids and it was perfect, alongside the loch, to beaches with incredible views Very nice place indeed "

"Had a wonderful stay as always"

"Lovely room.Very well presented "

"Stayed one night, reception staff helpful and friendly. Good breakfast, would stay again if in the area"

"Room was in good condition and bed excellent. The heating was poor and the wall heater made noises but didn't work. A few issues regarding not emptying bins and replacing cups, but overall everything was satisfactory. Staff were very friendly and helpful, and we were given a complimentary breakfast on the last morning, it was very enjoyable. Thank you. Monique & Stuart"

"Yes - all good thanks"

"I was so pleasantly surprised by how wonderful this hotel was! The staff was incredible, friendly and accommodating. The rooms were very clean. And the breakfast was very tasty! Highly recommend staying here."

"Lovely spacious room, enjoyed the lounge area and Vista for dinner. The spa was amazing will definitely be back. Friendly staff and nice breakfast"

"Clean room and shower. Comfortable bed. First night was really noisy and we couldn’t sleep (room 104 , just in front of the reception door) but next day, lovely lady from reception gave us a room on first floor, at the end of corridor and we slept really well! Thanks for her! Also, they have really good restaurant, we had awesome dinner there. "

"Staff seems courteous."

"We stayed for 2 nights as a family of 3. Room was spotless, staff were amazing and very helpful. Breakfast was lovely great variety.. would definitely recommend. "

"Initial problem with the room rectified instantly. Room clean and all staff were very friendly. Looking forward to staying again "

"Very good "

"The hotel was absolutely perfect. Lovely rooms. Very clean throughout. The staff were friendly and helpful. The restaurant was great. Fabulous choice at breakfast. Perfect location for attending events at the OVO or just a 30 minute walk to city center. The hotels famous Sky bar was perfect for relaxing and having a few drinks."

"A little tricky to find your way in the first time by car but well worth the effort. An excellent value hotel. I could happily have stayed for a week had it been in a holiday resort and not East Kilbride. Looks a bit like you are in East Germany from the outside but it’s lovely on the inside. I am booking again for next month. "

"Staff were very helpful and keen to serve us. The two guys who looked after us went above and beyond. When I asked about leaving a gratuity on the card payment they advised it will take some time for them to see any of it. Is that correct?"

"The staff are very friendly and welcoming. The food is good. The wi fi was a little slow on my last day but otherwise very good. The disabled access bathroom was excellent in my room. I enjoyed my stay and will definitely be back."

"Beautifully designed, friendly staff. The bedroom was good size with comfortable large bed, and really nice bathroom with separate shower and bathtub. Great to have a spa downstairs. "